Job Purpose: To restore normal IT service operations within agreed service
levels and business priorities and minimize the adverse impact on business
operations for Emirates Group and External Clients. To be a Single point of
contact (SPOC) for the assigned incident resolution and service requests.
Qualifications & Experience: Information Technology.Communications : 12 Years
schooling or equivalent : Experience 4+ yrs Knowledge/skills: - Training
courses in communications, LAN networking, and customer support aspects from a
recognized vendor or training institute - Experience in the computer and
communication industry as a support engineer dealing with LAN/WAN networks. -
Knowledge of using PCs and peripherals as well as other office tools such as
MS Office and Email - Service Desk & Incident Management - Problem Management
Infrastructure Operations - User support Leadership Role : NO
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.
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