Operations Support Coordinator (Oil and Gas)

CLOSING DATE ‎26 JULY ‎2022.
NOTE: Please only apply if you have sufficient experience and skills
required as per job description below.
Job Summary.
Reporting to the Operations Support Manager you will have responsibility for
the quotation of all Spares & Equipment's as required by the customer and
will utilize your collaboration skills in liaison with peers and key
stakeholders to solve problems, improving performance to achieve business
targets and customer satisfaction. As Operations Coordinator you will maximize
sales revenue and demonstrate commitment to surpass internal and external
customers' expectations. Crucial to this role will be your ability to drive
continual improvement processes working with various disciplines ensuring a
smooth and timely transition from customer order to customer delivery. By
enhancing the Operations Support process capabilities together with your
exceptional appreciation of the customer deadlines you will have success in
turning customer-driven requirements into profitable solutions in line with
our business strategy
The Operations Coordinator must maintain a sound working relationship with
other managers within the organization.
RESPONSIBILITIES:
* Provision of quotations in a timely manner to our clients.
* Supply supportive information to customer enquiries.
* Following up quotations submitted on a regular basis.
* Assist if required with expediting overdue orders.
* Overview customer orders and report any delays to Supervisor.
* Processing orders into our system in a proactive manner to maintain output and performance indicator spreadsheets.
* Proactively work with purchasing to assist with the review of stock levels.
* Notify our clients of any delays in a courteous manner.
* Maintain and update CRM Systems.
* Actively promote HSE.
* Support adequately the whole region.
* Manage the implementation of company policies regarding compliance, timekeeping, holiday planning, performance reviews and disciplinary procedures.
* Promotion and implementation of training at all levels of our organization.
* To engage in any other activity within his / her capability as requested by line management.
* Ensure the highest standards of HSE.
* Fully accountable for Solids Control & Waste Management P&L account through-out the region.
* Ensure service quality is continually enhanced. Develop and motivate staff to ensure consistently high standards of performance and effectiveness.
* Responsible for the quotation of all Spares & Equipment as required by the customer and will utilize your collaboration skills in liaison with peers and key stakeholders to solve problems, improving performance to achieve business targets and customer satisfaction
* Ability to drive continual improvement processes working with various disciplines ensuring a smooth and timely transition from customer order to customer delivery

EXPERIENCE/ EDUCATION/ SKILLS REQUIRED:
(Education/No. of Years of Experience)
* ‎3-‎5 years of extensive experience of offshore and onshore drilling operations, activities, equipment and use of same.
* Bachelor's degree in relevant subject
* Understanding of all NOV WSS products and services and how they can be best utilised.
* Experience on Managing operations of similar size and environments.
* Knowledge of the regions and local cultures of all operations within Africa.
* Full understanding of NOV policies and adhere to them at all times.
Competent in the following:
* Motivation skills.
* Negotiation skills.
* Presentation skills.
* Report writing.
* Compilation and concise, accurate technical and commercial proposals.
* Excellent communication skills

Every day, the oil and gas industry's best minds put more than ‎150 years of
experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and
production, our family of companies has provided the technical expertise,
advanced equipment, and operational support necessary for success --now and in
the future.

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We are a global family of thousands of individuals, working as one team to
create a lasting impact for ourselves, our customers, and the communities
where we live and work.

Purposeful Innovation
Through purposeful business innovation, product creation, and service
delivery, we are driven to power the industry that powers the world better.

Service Above All
This drives us to anticipate our customers ' needs and work with them to
deliver the finest products and services on time and on budget.

Wellbore Technologies

Within NOV Wellbore Technologies, we enhance drilling performance at the rig,
both on land and offshore. We understand the complete process and anticipate
what our customers need to be successful.