SERVICE ADMINISTRATOR

SERVICE ADMINISTRATOR

Are you looking for a new exciting challenge? How about joining us at
Kongsberg Maritime Middle East as a Service Administrator?
As our Service Administrator, you'll be responsible for various supporting
tasks for our service and spare part sales activities and will work in a team
with service & spares coordinators and internal stakeholders, such as Team
Leaders, Project Managers, and Engineers. Your daily routine will be a mix of
challenging tasks and routine work, making sure that our spares sales and
service coordination team are supported smoothly and efficiently to ensure
customer satisfaction.

Your key accountabilities will include:
* In cooperation with Team Leaders & Project Managers, handle invoicing of standard Service & Project activities as well as inter-company invoices for After Market Projects and Service Level Agreements according to the agreed milestones
* Point of contact for Service Level Agreement customer's day to day Inquiries, Quotations, Invoices and customer portal handling
* Spares Sales & Training Coordination activities as a backup, relevant responsibilities applicable during the assigned backup period
* Handling Quotations and Orders for Inhouse repairs & refurbished sales of products
* Other undefined activities based on business needs to meet customer satisfaction

You'll be joining a team that's known for its great environment, informal
culture, and inclusive behavior. We're looking for someone who's service-
minded, flexible, and eager for new challenges. Someone who loves being given
responsibility and can communicate clearly.

Qualifications and experience
* Bachelor 's degree or equivalent
* Organized and structured
* English language, both verbal and in writing.
* Good communication skills and the ability to relate well to people at all levels and to establish networks.
* Strong ability to coordinate several activities simultaneously.
* Ability to work with others in a team.

You are able to
* act on own initiative, make things happen and accept responsibility for the results
* focus on bottom-line results, identify potential risks and monitor the financial impact of own activities
* comply to company rules and procedures and execute plans with commitment and determination
* use a methodical and systematic approach, plan ahead, define clear priorities and allocate resources effectively
* communicate in a clear, precise and structured way
* co-operate well with others, share knowledge, experience, information and support others in the pursuit of team goals
If you're ready to take on this exciting challenge, apply now and become a
part of our team!

What we can offer you
With us, you will be offered a competitive salary and benefit packages with
good development opportunities in an international environment. We offer an
inspiring and safe work-environment and the possibility to work with
sustainable and exciting solutions for the future.

Work location
Dubai, United Arab Emirates

Points of contact
Loulaj Maliyakkal, Operations Manager,
Sajan Jacob, HR Manager,
Email: [email protected]
Start date:
On or before 1st Aug ‎2023 unless otherwise mutually agreed.
At Kongsberg , we believe in tackling challenging problems and delivering
extreme performance for extreme conditions. We do that through excellent
products and services developed for delivering the greatest benefits to our
customers.

Kongsberg Maritime , a subsidiary of KONGSBERG, is a global marine
technology company, providing innovative and reliable technology solutions for
all marine industry sectors including: merchant, offshore, subsea and naval.
Headquartered in Kongsberg, Norway, the company has manufacturing, sales and
service facilities in ‎34 countries. Kongsberg Maritime is part of KONGSBERG,
an international, knowledge-based group delivering high-technology systems and
solutions to clients within the oil and gas industry, merchant marine, defense
and aerospace

Our Global Customer Support division is responsible for Kongsberg
Maritimes services, upgrades and support in the aftermarket. Our ‎2300
employees are present in ‎35 different countries around the world. During the
operational lifetime of more than ‎30.000 installations, we ensure cost-
efficient delivery of services, upgrades and spare parts in order to secure
availability and predictability to our customers.