Personal Assistant

Make a difference every day

Job Opportunity
We are looking for a Personal Assistant to provide administrative and clerical
support ELT team members and EA to the CEO and provide comprehensive executive
support specifically to manage diaries, day to day activities and coordinate
all business and personal correspondence.

Serco has a profound understanding of the region, having been operating in the
Middle East since ‎1947 (for more than seven decades). Our diverse and global
operations offer unrivalled opportunities to learn and develop.

Key accountabilities
Provide comprehensive executive support specifically to manage diaries, day to
day activities and coordinate all business and personal correspondence
Provide proactive and responsive assistance in the scheduling and rescheduling
of meetings and appointments
Ensure all logistics for meetings are considered to ensure the smooth and
effective running of leadership members day / week
Maintain and organize files, documents and records and proofread and format
documents
Assist with the preparation of business correspondence, reports and
presentations as required
Ensure ELT member is prepared for all meetings scheduled and have all
documents available in advance for pre-reading
Liaise with IT for any technical support required prior to meetings
Manage travel arrangements and prepare itineraries in coordination with the
travel desk and ensure all travel documents are valid such as passport, visa
(local & overseas), etc.
Prepare PO’s and manage invoicing
Plan, coordinate and successfully deliver department events / workshops and
employee engagement activities as required by senior leadership.

What we are looking for in our candidates
A mature and responsible approach to work and use initiative to solve problems
and be able to liaise in a professional and persuasive manner with staff at
all levels in the organisation;
Strong organisational skills, detail oriented, and the ability to handle
multiple priorities;
Ability to be discreet and maintain confidentiality in handling highly
sensitive, confidential and non-routine information.
Possess strong PC skills including proficiency with MS Outlook, Word, Excel
and Power Point applications and ability to learn new software based
applications.

Essential technical and professional skills
A degree holder or high diploma of post-secondary education in a business,
management administration or any related discipline
A minimum of ‎5 years experience in providing administrative and clerical
support to an Executive or group of senior managers in a fast paced
environment;
Extensive knowledge of a multi-culture organisation, know who the key
personnel are (both external and internal) and able to understand the
organisation's aims and objectives
Experience of office management and procurement practices
A dynamic, high energy and positive individual who can support several
groups/sections within a department;
Excellent stakeholder management skills
Possess excellent communication skills and the ability to manage multiple
tasks efficiently and work productively in a fast-paced, team-oriented
environment
Perform advanced clerical or administrative works requiring excellent
communication and coordinating skills;

Working with Serco

At Serco, not only is the nature of the work we do important, everyone has
important role to play.
https://www.serco.com/me

We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.

Join Us

Take pride in what you do

Serco is committed to Equal Employment Opportunities and is committed to
ensuring the safety of all of its employees through its Zero Harm initiative.
To view all internal opportunities, log into MyHR online.