HR Manager-Dubai Support Office

HR Manager - Immediately Available
Make a difference every day

The Job Opportunity
The purpose of the Human Resources (HR) Manager role is to work with the HR
Business Partner and directly with the business and all people managers to
deliver exceptional HR services that meet the changing demands of the Serco
business. This role will interact with Central HR and HR Shared Service, and
will be a focal point of contact for the Account/Contract Manager and the CSHD
support team (Finance BP, Commercial BP, Bidding etc). and support the
management of the any 3rd party partners supporting the delivery of the
contract.

Key accountabilities Liaises with people managers regarding the people issues
related to procedures and policies and ensures that people managers work
within the defined policy & procedures using the HR Service Now and HR Case
Management team.
Provides coaching and mentoring to line managers on employee relations, talent
reviews performance management and succession planning, internal policies and
procedures, pay review, talent management, absence management and people
transition management
Collaborates with senior management to develop and disseminate appropriate
Nationalization policies and procedures and advises internal stakeholders on
the relevant policies and procedures of the programme.
Provide professional expertise and support in the design, development and
implementation of the talent review process that is required to achieve
business goals and results in the creation of an internal bench of top talent
Collect, analyze and maintain data gathered to inform targeted leadership
development (e.g., succession planning, exit interview analysis, recruitment,
leavers management and attrition analysis).
Lead and manage HR projects collaborating with different stakeholders as of
when required by the business and function

What we are looking for in our candidates:
High level of presentation and facilitation skills.
High level of Microsoft applications (Excel, Word, Power point, Visio, MS
forms)
Strong communications and interpersonal skills
Experience of advising line managers on general HR and employee relations
issues
Demonstrate breadth of understanding of core HR services and ideally systems

Specific requirements
Solid and demonstrable experience across varied HR areas, ideally worked as
both an HR generalist and demonstrated expertise with performance management.
Experience working on a Managerial level
Strong knowledge of UAE and KSA labour laws and legislations
Experience working on bid projects and providing HR bid solutions
Qualified to evaluate job profiles & descriptions
Immediately available

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has
important role to play.
https://www.serco.com/me
We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.
Join Us

By joining Serco you will have unlimited access to our Global Employee
Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and
SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who
are passionate about diversity, inclusion and belonging.

We take pride in what we do