About Us:
Udrive is the First Car Sharing company in the Middle East. Our service
innovation provides short-term car rentals, with our entire fleet of cars
accessible through our Smartphone App. Licensed by Dubai RTA, we enable a
solution that addresses increasing car demands, higher energy costs and
limited parking slots, while reducing the negative impacts of private vehicle
ownership.
About The Role:
We are recruiting for a proactive Operations Coordinator to join our team.
This role empowers you with the responsibility to maintain relations with our
Vendors, Customer Service and Field Team. You will need to have strong
leadership, communication skills and the personality to drive our business
development forward.
Responsibilities:
Coordination of day-to-day operations ensuring the teams across UAE have all
of their tasks and the tasks are being prioritized and completed.
Management of internal and external correspondence into the operations team.
Ensure to report all internal processes for any potential irregularities.
Ensure effective communication between the management, field team, and
customer service for smooth operations and customer satisfaction.
Show flexibility to support the different needs of the business in relation to
the operations.
Support with escalations when required, assuring customer satisfaction and
operations readiness are secure.
Ensure vehicles registration, parking cards application and renewals.
Fleet management: supporting onboarding, de fleeting and any other fleet
management duties.
Being flexible to any other requests that come in from operations managers.
Requirements:
Administrative with automotive experience is preferred.
Ability to thrive in a team-based environment.
Great problem-solving skills, and strong ability to take initiative and be
proactive.
Ability to effectively handle multiple priorities, organize workload, and meet
deadlines.
Confident in learning and adapting to multiple technologies.
Able to communicate, read, and write effectively in English language.
Strong knowledge of MS Office including Excel V-Look Ups and Pivots.
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