Call Center Representative

؜ 1-2 سنوات ؜دبي, النهدة-دبي ؜ -

تفاصيل الوظيفة

We are searching for a polite, professional call center representative to work
closely with other team members to provide outstanding service to our
customers by answering questions, handling complaints, and troubleshooting
problems with our products and services. Call Center Representative
Responsibilities: Answering or making calls to clients to learn about and
address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible
solutions, and ensuring that clients feel supported and valued. Engaging in
active listening with callers, confirming or clarifying information and
diffusing angry clients, as needed. Building lasting relationships with
clients and other call center team members based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately. Call Center
Representative Requirements: High school diploma or equivalent. More education
or experience may be preferred. Exceptional customer service, active
listening, and verbal and written communication skills, professional phone
voice. Understanding of company products, services, and policies.

ملخص الوظيفة

  • المُعلن : faisal hoque
  • تاريخ الإعلان : 12/12/2022
  • نوع العمل : -
  • مستوى الخبرة : 1-2 سنوات
  • المستوى التعليمي : شهادة ثانوية عامة
  • مكان العمل : دبي, النهدة-دبي
  • الراتب : 2500 درهم
  • الهاتف : -

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Language: English