Job Title: Call Center Representative Company: TCUK Dubai Location: Dubai,
United Arab Emirates Job Type: Full-time Job Category: Customer Service/Call
Center Job Summary: TCUK Dubai, a leading telecommunications company, is
seeking dynamic and motivated individuals to join our team as Call Center
Representatives. As a Call Center Representative, you will be the first point
of contact for our customers, providing exceptional customer service and
resolving their queries and concerns. This is an excellent opportunity to
develop your communication and problem-solving skills while working in a fast-
paced and rewarding environment. Responsibilities: Handle inbound and outbound
customer calls in a professional and courteous manner Provide accurate and
timely information to customers, addressing their inquiries and concerns
Resolve customer complaints and escalate complex issues to the appropriate
department Follow company scripts and guidelines to ensure consistent service
quality Maintain detailed and accurate records of customer interactions and
transactions Meet or exceed established performance goals and targets
Collaborate with team members and other departments to ensure customer
satisfaction Continuously update knowledge of company products, services, and
policies Requirements: High school diploma or equivalent; Bachelor's degree is
a plus Proven experience in a customer service or call center role is highly
desirable Excellent communication skills in English; additional languages are
a plus Strong problem-solving and decision-making abilities Ability to
multitask and work under pressure in a fast-paced environment Proficiency in
using computer systems and customer relationship management (CRM) software
Flexibility to work in rotating shifts, including evenings, weekends, and
holidays Benefits: Competitive salary package with performance-based
incentives Comprehensive training and development programs Medical insurance
and other employee benefits Professional and supportive work environment
Career growth opportunities within the company How to Apply: If you are a
passionate individual with excellent communication skills and a commitment to
providing exceptional customer service, we want to hear from you. To apply,
please email your updated resume and a cover letter highlighting your relevant
experience to [email protected]. Please mention "Call Center
Representative" in the subject line. Walk-in interviews will be conducted at
our Dubai office ,Kindly bring a copy of your resume and identification
documents. TCUK Dubai is an equal opportunity employer. We thank all
applicants for their interest, but only shortlisted candidates will be
contacted.
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Salary AED 3500 any nationality ca…
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the cor…
We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may…
As a Call Center Representative, you will play a pivotal role in ensuring positive customer interactions for our organization. This dynamic position involves handling inbound and outbound calls, addressing customer inquiries, providing information, and resolving issues with professionalism and effi…
As a Call Center Representative, you will be the first point of contact for our valued customers. You will handle inbound and outbound calls, addressing customer inquiries, resolving issues, and providing exceptional service. Your primary responsibility will be to ensure customer satisfaction throu…
A Call Center Representative is a frontline customer service professional responsible for handling incoming calls and providing assistance to customers or clients. The primary objective of the role is to address customer inquiries, resolve issues, and ensure a positive customer experience. Call cen…
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. Call Center Representative duties and responsibilities Manage inbound and outbound customer calls in a timely mann…
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. T Call Center Representative duties and responsibilities Manage inbound and outbound customer calls in a timely ma…
We are a leading customer service organization dedicated to delivering outstanding support and solutions to our valued clients. We are currently seeking motivated and empathetic individuals to join our team as Call Centre Representatives, where you will play a crucial role in providing exceptional …
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