Call Center Representative

؜ غير محدد ؜الكويت, ؜ دوام كامل

تفاصيل الوظيفة

Call Center Representative
Answering or making calls to clients to learn about and address their needs,
complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible
solutions, and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying
information and defusing angry clients, as needed.
Building lasting relationships with clients and other call center team members
based on trust and reliability.
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while
providing excellent consistent customer service.
Making sales or recommendations for products or services that may better suit
client needs.
Taking part in training and other learning opportunities to expand knowledge
of company and position.
Adhering to all company policies and procedures.
Interested applicants may send resume at [email protected] or ‎60384932
(Whattsapp)

ملخص الوظيفة

  • المُعلن : kuwait jobs today
  • تاريخ الإعلان : 12/06/2022
  • نوع العمل : دوام كامل
  • مستوى الخبرة : غير محدد
  • المستوى التعليمي : غير محدد
  • مكان العمل : الكويت,
  • الراتب : غير محدد
  • الهاتف : -

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