Clinical Promotion Specialist - Virology

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than ‎80 years we’ve been dedicated
to advancing and optimizing the laboratory to move science and healthcare
forward. Join a team where you can be heard, be supporte d, and always be
yourself. W e’re building a culture that celebrates backgrounds, experiences,
and perspectives of all our associates. Look again and you’ll see we are
invested in you, providing the opportunity to build a meaningful career, be
creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six
fellow D iagnostics C ompanies at Danaher. Together, we’re working at the pace
of change to improve patient lives with diagnostic tools that address the
world’s biggest health challenges.

We are looking for a Clinical Promotion Specialist whom his focus is to
increase the customer satisfaction and retention rate, broaden product
adoption in existing and new accounts, and to provide pre and post-sale
support.

The Clinical Promotion Specialist will be based in Saudi Arabia and will be
onsite. You will work as a cross-functional team member reporting directly to
the regional manager, providing application support for the business channel
partner, distributor teams, and external customers.

Clinical support includes education on product theory and technology, support
operation, and appropriate use of consumables for various clinical settings,
involved in pre and post-sale to identify and foster elements, processes, and
champions that result in successful product adoption.

In this role, you will have the opportunity to:
Provide the application & technical training, troubleshooting, SOP’s, etc.
for Beckman Coulter virology portfolio to business partners & customers when
needed.

Fulfil customer application needs in terms of the accreditation process
including CAP, JCI, CBAHI. etc.

Support customers and clinical practitioners on technical validation,
comparison studies and product evaluations of all product portfolio including
virology, Immunoassay & serology.

Implement scientific medical value and “pre-analytical trainings” in the
market to increase customer satisfaction and loyalty as well as increasing
business revenue to assist achieving sales targets.

Promote BC virology products and solutions at customer-facing events and
conferences

Support local and regional trade shows as required.

Keep up to date with latest developments in the clinical diagnostics
community, including competitors’ products.

Collect virology installation bases data from market, analyses the data and
present insights to have overview of the market. Keep updating the data as per
market dynamics

Maintains excellent working relationships with Virology KOL and other HCPs,
establishing a network in the virology medical community and laboratories, to
facilitate the acceptance for innovative tests, and developing professional
relationships that help the company to demonstrate the high value of our
virology products and to address the barriers and how to drive the virology
market to expand our new solutions to a wider customer.

Ensures activity planning/reporting at the SFDC software, keeping data updated

Supports tender department on product knowledge updates and work with them to
register any new product in NUPCO

The essential requirements of the job include:
Formal Education-MBA/PhD/Master’s/bachelor’s in medical laboratory
technologies

‎5+ years’ experience as laboratory application specialist with records on
accreditation process especially the immunology, serology, and virology, as
well as on validation & evaluation process and running a full comparison
study on clinical systems.

‎3+ years of experience on similar business industry preferred.

Demonstrated ability to work effectively in a complex, geographically
distributed organization with multinational culture environment.

Excellent communication and presentation skills, able to work in a
multidisciplinary team.

Track record of building a successful partnership and teamwork.

Strong ability to create presentations and proposals that reflect the needs of
the client.

Clear understanding of sales conceptual, business process and environment, VOC
and customer satisfaction.

At Beckman Coulter Diagnostics we believe in designing a better, more
sustainable workforce. We recognize the benefits of flexible, remote working
arrangements for eligible roles and are committed to providing enriching
careers, no matter the work arrangement. This position is eligible for a
remote work arrangement in which you can work remotely from your home.
Additional information about this remote work arrangement will be provided by
your interview team. Explore the flexibility and challenge that working for
Beckman Coulter Diagnostics can provide.

When you join us, you’ll also be joining Danaher’s global organization, where
‎80,000 people wake up every day determined to help our customers win. As an
associate, you’ll try new things, work hard, and advance your skills with
guidance from dedicated leaders, all with the support of powerful Danaher
Business System tools and the stability of a tested organization.

At Danaher, we value diversity and the existence of similarities and
differences, both visible and not, found in our workforce, workplace and
throughout the markets we serve. Our associates, customers and shareholders
contribute unique and different perspectives as a result of these diverse
attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.