Supply chain Manager

Who we are
We are a leading partner for luxury across the Middle East. With more than ‎600
stores, ‎300 brands and over ‎65 years of experience in the region, we have
become a major player in the beauty, fashion and gift sectors, by offering
service excellence to our partners and delighting all our customers. We are
moving fast from a traditional distributor and retailer for luxury in the
Middle East, to a hybrid retailer bringing luxury experiences to the
fingertips of customers everywhere.
To fuel the next stage of our growth we are looking to build a world class
team. From physical retail through to supply chain and customer loyalty, we
aim to use technology and data to continuously improve every aspect of our
operations. We are looking for top talent to join us on this journey of
exploring new horizons together.
What you will be doing
JOB SUMMARY: As a manager of the Logistics department, he is responsible of
the consistent availability of the products for customers while maintaining
optimum stock & operation costs. His main responsibilities include Sales
Forecasting, Procurement/Supply Planning, Customer Service, Warehousing,
Distribution, Improvement Projects, Costs Control, Performance Reporting and
Information System Maintenance. Reporting lines; team structure and
internal/external key contacts JOB RESPONSIBILITIES: Logistics Department
Management: • Operational management of the team members. • Monthly
performance review through the Balanced Scorecard. • Logistics budget
definition and follow up. Forecasting: • Define sales forecasts for basic
saleable items on ‎12 rolling months. • Coordinate the definition of the future
launch items forecast in collaboration with Commercial, Marketing and Training
departments. • Supervise the preparation of the Monthly Forecasts Accuracy
report. Procurement / Supply Planning • During the biweekly inventory
replenishment through DRP order, ensure the correct placement of orders by
examining: • Current level of stock on hand + in transit, • Replenishment
strategy and its related stock parameters, • Monthly actual sales, • Sales
forecasts. • For each initiative, considering the On-Counter Date (OCD) and
the retro planning defined by lead times, ensure a correct placement of orders
to guarantee the products availability on time and in full. • Optimize the
inbound freight charges by reducing the Air-Land Ratio and by complying with
prepack carton/pallet ordering. • Give support to the Supply Planner in the
process of preparing the Days of Inventory (DOI) report and its related action
plan. • Make sure, in partnership with the regional Regulatory Affairs, of the
products compliance with the Saudi importation rules as per SFDA regulation. •
Ensure the accurate price update in the system. Retail Planning • DTC
activities are today reshaping the activities of PCD Arabia with the
importance taken by our network of boutiques and the shift to e-commerce.
Customer Service and Downstream Supply chain: • Ensure the proper process of
orders received from customers and follow up their perfect preparation in the
warehouse. • Monitor the dispatch process of new launch items. • Provide ad
hoc retailers' stock analysis. • Supervise the preparation of the Launches on
Time ratio Warehouse and Distribution • Supervise the partnership between PCD
Arabia and its service provider regarding the ‎2 main outsourced services:
Warehouse and Distribution. • Ensure a high-level performance of the service
provider in terms of lead-time and quality. • Conduct monthly KPI review
meetings in partnership with the service provider: data analysis, action plan
definition and follow up. • Ensure accurate inventory in the system vs.
physical stock available in the warehouse by making sure of a proper
preparation process, stock control and cycle counting. Improvement Project: •
In close collaboration with other departments, be strongly involved in
different Improvement Project aiming to further develop the logistics
performance at: o Local Level: PCD Saudi Arabia o Downstream: Retailers o
Regional: PCD Orient YOUR PROFILE: • Expert Knowledge on logistics issues
(DRP, Incoterms, customs regulations, transport, etc.) • Significant
experiences in ERP • Experiences in DRP processes • Very Proficient user of
the MS Office package especially Excel • Fluent in English: High level verbal
and written communication skills • Speaking Arabic is highly recommended • A
bachelor or master's degree and a Successful Professional Experience of ‎6/‎8
years in management of logistics, supply chain, transport, and/or customer
service are highly required; Proven management experience. • Previous
experiences in KSA or the Middle East and/or the Cosmetics / Luxury industry
is a strong advantage. • Business vision (customer focus; drive for results
and decision making); • Personal skills (problem solving; agility adaptability
and tolerance to high pressure); • People Management (conflict management;
people development and delegation; leadership). COMPETENCIES Collaborating for
Efficiency (Intermediate) Communicating Effectively (Intermediate) Developing
and Managing Self-Awareness (Advanced) Drive, Entrepreneurship and
Adaptability (Intermediate) Technical competencies required for the r

What we can offer you
With us, you will turn your aspirations into reality. We will help shape your
journey through enriching experiences, learning and development opportunities
and exposure to different assignments within your role or through internal
mobility. Our Group offers diverse career paths for those who are
extraordinary, every day.
We recognize the value that you bring, and we strive to provide a competitive
benefits package which includes health care, child education contribution,
remote and flexible working policies as well as exclusive employee discounts.
To view all our perks and benefits, click here.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and
Perspectives to truly Inspire, Exhilarate and Delight our customers. At
Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We
ensure equal opportunity for all our applicants without regard to gender, age,
race, religion, national origin or disability status.