Service Associate - Housekeeping (157327)

Shangri-la Jeddah

Anchored on the new Jeddah Waterfront along the shores of the Red Sea,
Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling
windows throughout the hotel invite the outdoors in, and the stylish interiors
reflect the endless blue of the sea and sandy beaches right outside. A
dedicated Kids Club and supervised play area provides the canvas for families
to create unforgettable memories, while innovative dining concepts promise to
satisfy the most refined palates.

‎203 stylish rooms and suites plus ‎17 luxury serviced apartments
‎4 restaurants and lounges, including the legendary Shang Palace
Convenient for Jeddah’s popular landmarks and Red Sea Mall

Job Summary

The Room Attendant position in Shangri-la Jeddah is more than the regular
duties of greeting and serving the guests, but dazzling and dalighting the
guests by creating memorabale dining experience in the Housekeeping by living
the Shangri-la Standards.

As a Room Attendant we rely on you to

Collect the section key against signature and room report from the
housekeeping office and return them at the end of the shift.
Clean assigned rooms thoroughly, make the necessary arrangement in guest rooms
and replenish linen and guest supplies.
Inspect all facilities, furniture and fixtures and report any damage to the
Supervisor for action and follow-up.
Inform Order Taker / Floor Supervisor of any missing/broken items found in
rooms.
Attend to the guests requests and queries courteously and promptly in the
course of duty.
Special general cleaning in guest rooms as per housekeeping daily, weekly and
monthly schedule and occupancy level.
Clean staircases, corridors, windows and pantries on the assigned floors as
and when requested.
Clean and store all the equipment in proper place and keep pantries well
arranged.
Pay particular attention to busy areas outside of section such as guest
elevators inside and outside, ashtrays.
Provide turndown services as per the hotel standard when assigned for Turndown
service.
Re-stock the trolley and pantries for the next day.
Report any maintenance issues immediately.
Report any suspicious behavior immediately, damages or missing items.
Duty not limited in Rooms but also could be assigned in Public area, Laundry.

What we're looking for

Great conversational skills for engaging with guests.
Good English skills.
Good knowledge of Housekeeping Operations.
Good level of engagement with guests.
Minimum of ‎1 year of expereince as an room attendant in ‎5 Star Hotels.

Anchored on the new Jeddah Waterfront along the shores of the Red Sea,
Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling
windows throughout the hotel invite the outdoors in, and the stylish interiors
reflect the endless blue of the sea and sandy beaches right outside. A
dedicated Kids Club and supervised play area provide the canvas for families
to create unforgettable memories, while innovative dining concepts promise to
satisfy the most refined palates.