Shangri-La Jeddah
ABOUT THE BRAND
Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost
Horizon". Hilton's book was about a tranquil haven in the mountains of the
Himalayas, called Shangri-La, which cast a spell on all who resided there.
Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in
Singapore. Today, the group comprises over 100 hotels and resorts in key
cities in the Asia Pacific, North America, Europe, and the Middle East. Based
in Hong Kong, we are expanding globally with developments underway throughout
Asia, Australia, and the Middle East.
ABOUT THE PROPERTY
Shangri-La Jeddah will be housed in a prominent development with a 220-room
hotel and serviced residences in Jeddah, the second-largest city in Saudi
Arabia and the principal gateway to Mecca. Offering stunning views over the
water, the hotel will feature four restaurants, function areas totaling 2,118
square meters, a luxury spa and fitness areas, a swimming pool, a children's
club, and several lounges.
Job Summary:
The Residence Guest Service Associate is responsible for guest registration,
guest check-out, cashiering, and foreign exchange. The position is also
responsible for facilitating or providing assistance in case of guest
queries/requests.
Responsibilities:
Checks supplies to ensure that stock is sufficient for the expected business
within the covered shift and/or for the day.
Prior to arrivals, prepares all needed documents (registration forms,
vineyards, welcome folders, etc.) to facilitate check-in.
Acknowledges and welcomes guests as soon as guest approaches the desk
Checks OPMS records for the following:
Guest history
Specialized instructions
Assists guests in completing the registration form, reviewing entries to
ensure important details are included. Directs guests to appropriate lifts and
coordinates with Concierge staff.
(This position is for Saudi Nationals Only)
Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy b…
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