Human Resources Director

As HR Director, you'll drive HR and initiatives such as hiring, benefits,
employee relations and training programmes, to ensure compliance for hotel
team members. You'll also promote a positive team culture whilst ensuring
colleagues deliver a guest experience that is unique and brings the brand to
life. You'll also coach the General Manager and leadership team on all people-
related issues.
Whether your journey to Jeddah is for business or pleasure, the ‎5-star Crowne
Plaza Jeddah Al Salam hotel in Saudi Arabia offers a prestigious stay in the
heart of the city. Reflecting its environment, the hotel combines contemporary
luxury with Arabic design aesthetics and the traditional warmth of Arabic
hospitality. Strategically located for discerning travellers, within close
proximity to Al Madinah Road and Prince Sultan Road, our hotel in Jeddah
provides a range of services and facilities that will make your stay unique.
Upon entering the Crowne Plaza Jeddah hotel, guests can relax in both body and
mind. Treat yourself to a rejuvenating massage at the spa, cool off in the
outdoor swimming pool or enjoy a wide variety of tasty dishes at one of the
restaurants. With several meeting rooms and an acclaimed event space, Crowne
Plaza Jeddah hotel is an ideal location for business meetings and special
events in Jeddah. Our experienced events team and state-of-the-art technology
will ensure your event runs smoothly.
Your day-to-day:
People
* Create programmes to foster a positive work environment for all employees. Support and administer an annual team member satisfaction survey
* Educate and train managers on HR disciplines to foster productivity and enhance performance
* Welcome and conduct new team member orientation
* Oversee maintenance of accurate and up-to-date personnel files and records for all employees
* Ensure hiring standards and applicable laws and regulations are followed
* Build great relations with outside contacts
Financial
* Help create and work within the HR budget.
* Monitor staffing and labour standards to manage costs
* Mitigate financial risks associated with employee relations issues
* Identify and analyse local compensation and benefits practices to ensure financial competitiveness
Guest Experience
* Develop creative ways to inspire and motivate team members to provide guests with a unique experience
* Make time to interact with guests to hear feedback and build relationships to understand how team members can increase guest satisfaction
* Work with department managers to develop initiatives to reach service standards and drive continuous improvement in the guest experience.
Responsible Business
* Develop awareness and reputation of the hotel and the brand in the local community and promote team member involvement in local community
* Ensure compliance with relevant employment laws and hotel or company policies and procedures
* Research and investigate all workplace issues to discover facts, identify potential risks to the hotel or company, and facilitate resolution through your employee relations programmes
* Collect and maintain data from exit interviews, turnover statistics, absenteeism reports to identify trends, training needs, and supervisory issues
* In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations and contract negotiation
* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done
Accountability
This is the top HR role in a large, luxury, resort, or major flagship hotel
with extensive facilities and services, a number of major outlets, and
catering and convention facilities. Typically manages HR colleagues and admin
team.
What we need from you:
* Bachelor's degree / higher education qualification / equivalent.
* At least ‎4 years of related experience in HR.
* Some supervisory experience is preferred.
* Professional HR designation is preferred.
* Ability to maintain confidentiality to the extent possible in all HR related matters.
* Bilingual (Arabic/English) is required.
* Local talents only ( Saudi Nationals ).
What we offer:
We genuinely care about people, and we show this through living out our
promise of True Hospitality each and every day. It's what connects every
colleague in all IHG hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the
heart of it all are specific, core service skills.
* True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
* True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
* True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
* True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in
the world. With more than ‎420 hotels in diverse locations globally Crowne
Plaza is the perfect base to connect on business, pleasure or a blend of both.
We've thoughtfully designed our spaces to encourage, support and celebrate
great connections. We're also big on meetings and events, a trusted and valued
partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection.
Designed for humans not nameless guests or colleagues. Still professional but
touches guests on an emotional level. Where colleagues take their initiative
and use their personality because they make a crucial difference in the
guest's experience. The role of every colleague at Crowne Plaza is to create
memorable emotional connections and the job of every leader is to create an
environment where that can happen. Lets Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today.