Job Number 23187211
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche,
Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Run daily reports (number of arrivals, departures), identify any special
requests, and check reports for accuracy. Document all trips prior to the
start of and at the conclusion of each trip. Transport guests to/from assigned
destinations using property vehicle. Park vehicle in designated location when
not in use. Inspect property vehicles for damage and cleanliness. Check tire
pressure and fluid levels for property vehicle and refuel as necessary.
Document all vehicle incidents (i.e., damages, accidents) and provide reports
of incidents to manager/supervisor.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a role model and
first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Report accidents, injuries, and unsafe work conditions to manager;
complete safety training and certifications. Follow all company policies and
procedures; ensure uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect company assets.
Anticipate and address guests' service needs. Speak with others using clear
and professional language; prepare and review written documents accurately and
completely; answer telephones using appropriate etiquette. Develop and
maintain positive working relationships with others. Ensure adherence to
quality expectations and standards; identify, recommend, and implement new
ways to increase organizational quality. Read and visually verify information
in a variety of formats (e.g., small print). Visually inspect tools,
equipment, or machines (e.g., to identify defects). Move at a speed required
to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for
an extended period of time or for an entire work shift. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 50 pounds without
assistance and objects weighing in excess of 75 pounds with assistance. Move
over sloping, uneven, or slippery surfaces as well as up and down stairs
and/or service ramps. Reach overhead and below the knees, including bending,
twisting, pulling, and stooping. Continual use of manual dexterity and gross
motor skills with frequent use of bi-manual dexterity and fine motor skills.
Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. Attracting the world 's top
hospitality professionals who curate lifelong memories, we believe that
everyone succeeds when they are empowered to be creative, thoughtful and
compassionate.
Every day, we set the standard for rare and special luxury service the world
over and pride ourselves on delivering excellence in the care and comfort of
our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are
delivered graciously and thoughtfully every day. The Gold Standards are the
foundation of The Ritz-Carlton and are what guides us each day to be better
than the next. It is this foundation and our belief that our culture drives
success by which The Ritz Carlton has earned the reputation as a global brand
leader in luxury hospitality. As part of our team, you will learn and
exemplify the Gold Standards, such as our Employee Promise, Credo and our
Service Values. And our promise to you is that we offer the chance to be proud
of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott
International. Be where you can do your best work, begin your purpose,
belong to an amazing global team, and become the best version of you.
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