Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service
engine that ensures Amazon creates the same consistent, world-class customer
experience every time. We are looking for high-potential, flexible,
innovative, and forward-thinking professionals to join our MENA Ops
Integration team. Are you ready to drive high-visibility, strategic, revenue-
generating projects as well as leverage Lean methodologies to lead Operational
process improvement initiatives? Are you equally comfortable digging into
business requirements as you are drilling into architecture and design with
development teams?
Join the Ops Integration team an City Manager. As City Manager, you will be
responsible for monitoring multiple sites from operations and compliance point
of view. You will be working with multiple internal and external stakeholders
to achieve timely launches and operations metrics. With customer obsession and
a high sense of ownership, you will utilize your skills to identify patterns
and any disruptions in it. You should be able to dive deep, scrutinize details
and foresee data implications. You must be flexible to work weekends and/or
overnight shifts regularly and to travel to sites for launch, set up & monitor
operations.
Key job responsibilities
Roles and Responsibilities:
1. Monitor operations of the assigned sites and suggest & deploy
improvements
2. Identify useful data accumulated from multiple sources and take necessary
actions
3. Foresee implications based on current data and trends
4. Be organized, apt and prompt in notifying the situation, problem solve and
recur prevention
5. Serve as a liaison between the internal and external stakeholders keeping
in mind the objectives, limits, conformance and information privacy
6. Train & direct associates for action and conformance of norms & practices
7. Audit the sites for various operational conformances, restrictions and
norms
8. Conduct audits on based on SOPs, analyze data and propose features
focusing on improving the Seller experience
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This role will manage the overall logistics of multiple cities across the country. Leading on-demand delivery operations and maintaining excellent customer experience 24/7. The City Manager will take ownership of staffing, service levels, and communication with stakeholders, monitoring, measuring, …
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