Oversees operation of all telephone switchboards in the Hospital during
assigned shift.
1. Monitors PBX operators on shift to ensure that switchboards are
continually manned.
2. Recommends changes in techniques or procedures to Supervisor to improve
performance and service.
3. Observes employees performing duties and monitors their calls to ensure
smooth operation and to determine deficiencies and training needs.
4. Assists with on the job training and orientation of new employees.
5. Ensures implementation of any changes in Hospital policy or procedures
relating to switchboards.
6. Assists in the Preparation of employee performance evaluations.
7. Reports telephone malfunction problems to appropriate personnel.
8. Assumes PBX Operator duties as required.
9. Assumes responsibilities of Supervisor in his/her absence Guides other BBX
personnel if needed.
Bachelor 's or Associate Degree/Diploma in Hospital Administration, or other
related discipline is required.
No experience with Bachelor 's, or one (1) year of related experience with
Associate Degree/Diploma is required.
Saudi National Only.
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