Supervises the daily activities of staff and ensures work quality and
operations of the telephone switchboards.
1.schedules switchboard operators to provide continuous coverage to ensure
optimum employee utilization.
2.Directs activities of the switchboard personnel. Evaluates performance and
recommends disciplinary actions.
3.Determines training needs and provides necessary training. Interviews
employment candidates and makes hiring recommendations.
4.Makes studies to improve telephone switchboard operations, and submits
recommendations based on thesis studies to the Chief.
5.Collects, assembles, and coordinates all information for the production and
maintenance of an internal telephone directory of the Hospital. Updates as
required.
6.Ensures that all call logs are maintained and that billing for long distance
and international calls is accurate.
7.Receives complaints regarding telephone service, investigates, and
determines if further action is necessary. Takes any required action.
8.Reports telephone malfunction problems to appropriate personnel.
9.Maintains necessary records and documents.
Bachelor's Degree or IPA Diploma in Hospital Administration or High School
education of any related discipline is required.
One (1) year of related experience required with Bachelor's Degree, three (3)
years of related experience required with IPA Diploma, or five (5) years of
related experience including one (1) year in a supervisory capacity required
with the High School Degree.
- Bilingual (Arabic/English) required.
* Saudi national only.
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