Career Opportunities: Supervisor, RAC Spot Sales (12625)

Job Summary :

Supervise short term rental car sales in the local market, achieve sales
targets, and customer satisfaction index.

Job Responsibilities :

‎1. Ensure vehicles available for rent are cleaned, have valid registration,
insurance coverage, and number plates, and are in good condition with an Al
Sayer sticker.
‎2. Ensure vehicle regular service is on due and be aware of the next service
date and kilometers. Ensure the next service sticker is stuck properly.
‎3. Verify that the documents submitted by customers in case of repairs,
accidents, breakdowns, etc... meet the documentation requirements ( Police
report, Copy of driver's license,) and co-ordinate with Insurance Companies
for recovery of claims.
‎4. Prepare and update daily reports of vehicle movement and service details
on VMS.
‎5. Follow up with the Fleet Controller for the availability and delivery of
vehicles at all RAC locations and customers.
‎6. Set a sales call plan on a day-to-day basis and submit the monthly
turnover report to the Manager, of RAC Sales for review and further action.
Prepare Daily Call Sheets and monthly sales details.
‎7. Coordinate with the Customers and Sales Executives in order to obtain
orders and maintain up-to-date records and database of existing and
prospective customers for business expansion.
‎8. Ensure vehicles are rented out in accordance with the terms and conditions
of the Rental agreement and in compliance with company policy.
‎9. Ensure the return of the vehicle as per the Rental Agreement is followed
by the customers at the return date. Obtain the prior agreement of the return
location for extension of rentals and receive the appropriate deposit from the
customer.
‎10. Prepare and submit sales forecast reports on a periodical basis to ensure
the availability of stock to meet customer demands.
‎11. Follow up with delayed or defaulted customers for payments and transfer
their case to RAC Management for legal action.
‎12. Prepare Rental invoices with due dates of charge.
‎13. Receive payment from the customer for missing parts and damage in case it
is not covered by Insurance on return of the vehicle.
‎14. Ensure payment is collected promptly and necessary documents are prepared
and sent to the accounts department.
‎15. Preparation and submission of quotations to prospects.
‎16. Presentation of Car Rental package to prospects.
‎17. Ensure that rates offered are in line with RAC sales policy.
‎18. Ensure customers selected are in line with the customer qualifying
policy.
‎19. Beware of blacklisted customers and companies and inform the sales team.
‎20. Beware of specifications, and availability of models with group Sales.
‎21. Ensure that RAC Agreements are stamped and signed prior to the delivery
of the vehicles.
‎22. Ensure that necessary deposits/ bank guarantees are received from the
customer prior to the delivery of the vehicles.
‎23. Co-ordinate with the Sales Executive team to achieve maximum market
share.
‎24. Coordinate with Fleet Controller to enhance the smooth delivery of
vehicles to the customers.
‎25. Follow up on outstanding payments pertaining to any customer for an
amicable settlement.

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Group. It must not be copied or used for commercial or other purposes without
prior written consent of the Management of Al-Sayer Group.