Job Description
Job Summary:
Acts as a liaison between patients and healthcare personnel for their
specialized program. Duties include scheduling appointments with Doctors,
providing referrals to new care providers and teaching patients about their
health issues.
Key Responsibilities:
Understanding the details of the special healthcare programs (Example:
Diabetic program) to communicate with the patients effectively.
Acting as a liaison between the patient and healthcare personnel by keeping
the lines of communication flowing.
Collecting all information about the treating patients, introducing the
program to them, and registering those who are interested.
Collecting the medical history, diagnosis, lab tests, and medications of all
the patients registered in the said program.
Scheduling patients for the concerned departments referred by the doctors.
Educating patients about their healthcare options.
Answering all patient calls, inquiries, in a compassionate and professional
manner.
Maintaining patient records up-to-date with strict confidentiality.
Recommending doctors to the patients, by providing them with their educational
background and expertise.
Managing some financials and invoices.
Job Requirements
Diploma/Degree from a reputed college/university.
Minimum One (1) year experience preferably in medical field.
Proficiency in medical terminology.
Excellent customer service skills.
Strong interpersonal, organizational, telephone etiquettes, and communication
skills.
Proficiency in Microsoft Office, and hospital database technology.
https://careers.alseef-hospital.com/jobs?country=615c8be2d72abe00261a3c0a
Home Care required for Patient Required Home care person female for Elder female patient Time to be discussed Mob: 60086518 Can call 10am to 10pm 60086518
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