We are hiring a Call Center Supervisor
Key Responsibilities:
· Lead and motivate a team of customer service representatives to deliver
exceptional service.
· Monitor and analyze call center performance metrics to ensure efficiency and
quality standards are met.
· Provide coaching and feedback to enhance team members' skills and
performance.
· Collaborate with other departments to optimize processes and improve overall
customer satisfaction.
interested candidates kindly share your CV to
[email protected]
نحن نقوم بتعيين مشرف مركز الاتصال
المهام الأساسية:
· قيادة وتحفيز فريق من ممثلي خدمة العملاء لتقديم خدمة استثنائية.
· مراقبة وتحليل مقاييس أداء مركز الاتصال لضمان تلبية معايير الكفاءة والجودة.
· توفير التدريب والملاحظات لتعزيز مهارات أعضاء الفريق وأدائهم.
· التعاون مع الإدارات الأخرى لتحسين العمليات وتحسين رضا العملاء بشكل عام.
يرجى من المرشحين المهتمين مشاركة سيرتك الذاتية مع
[email protected]
4 ديسمبر 2023
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