Personnel and Payroll Manager

Responsibilities:
* Responsible for all Personnel activities and dealing with government authorities.
* Develop and maintain Personnel policy and procedure; in addition to introducing continuous improvement to the Personnel workflow process.
* Manage all new hires related procedures and documents completion; e.g issuing employment contracts, processing social insurance forms and labor letters, opening bank accounts and issuing ID cards.
* Create and maintain employee personnel files in adherence to the labor office requirements.
* Ensure employee information and changes in employment status is up to date in the HR internal system (SAP Success Factor).
* Administer all contract renewals and termination procedures.
* Ensure the documentation of all related actions such as penalties, deductions, transfers, promotions…. etc.
* Administer benefit programs such as health insurance program, social insurance and other benefits.
* Control the vacation system and track the vacation balance of all employees; take necessary actions accordingly
* Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, attrition, absenteeism rates …. etc.
* Stay up-to-date and comply with changes in labor legislation and social insurance.
* Respond to employees' requests; including issuing documents/letters such as HR letter, experience letter …. etc.
* Ensures accurate and timely processing of payroll monthly updates and transactions; . including new hires, terminations, deductions, allowances…etc.
* Show leadership and an attitude that will take the Personnel team to another level.
* Create and sustain an atmosphere of collaboration, personal growth and initiative.
* Report to the HR Director and provide decision support through HR metrics.
* Performs other duties as assigned.
Requirements:
* Bachelor's degree in Accounting, Business Administration, Human Resources, or related field required.
* Minimum ‎8 years of HR experience, ‎3 years of which in a similar HR role; preferable in a BPO industry.
* Proficiency in English and Arabic (oral and written).
* Proficient in MS Office; knowledge of SAP Success Factor is a plus.
* Solid understanding of labor laws and disciplinary procedures.
* Strong knowledge of tax, wage laws and payroll procedure.
* High sense of ownership and customer orientation.
* Outstanding organizational and time-management abilities
* Good communication and interpersonal skills
* Strong attention to detail and problem-solving skills.
Compensation:
very competitive package.

With us you will:
* Be a part of a top tier team of professionals, work on global projects that reach millions worldwide, create complex one-of-a-kind in-house products and solutions;
* Get opportunities for professional development: learn new skills with online courses, broaden your network in local and international conferences, receive mentoring;
* Enjoy our learning oriented culture: learn and exchange ideas in lectures and workshops led by your colleagues and team leaders;
* Get extra benefits for your health and well-being, organised well-being lectures and workshops to promote and support self-care, arranged office yoga class, vaccination days in the office, and much more;
* Get treated with delicacies at the office with snack days and supply of fresh fruit and delicious coffee;
* Enjoy a variety of employee discount programs and have fun at monthly internal activities and celebrations;
* Work from a spacious, modern, and well-equipped offices.