Job Description:
Accountable for end to end management of all customer network orders/projects
terminating in European countries ( GEA, Switzerland & NORDICS) starting the
receipt of valid service requests from sales to handover or billing.
Job includes:
Coordinating provisioning for Network projects, assessing service orders and
developing Implementation schedules to optimize resources and components
scheduling.
Performing order Validation of assigned orders for administrative completeness
and technical consistency including pre-qualification / eligibility..
Validating service orders with Customer's Local contact via official E-mails
or phone calls..
Placing, tracking/ monitoring line orders with relevant local carriers and
equipment (router, modem, cards, etc.) with third party vendors until full
delivery of ordered services.
Performing proactive order management to ensure the requested customer target
delivery dates are met .
Proactively escalating and expediting activities throughout the order life
cycle to prevent/ minimize delays in meeting customer committed delivery dates
for service.
Monitoring provisioning databases to ensure maintenance of accurate and
updated progress information by provisioning entities.
Providing consolidated status and progress reports on all orders to the
customer and internal implementation teams.
Confirming customer's acceptance of service on OBS tools.
Job Requirements:
Understanding of Network technologies/services (SDWAN , VMS high speed
internet , DSL..) to plan for solution implementation .
Project Management skills including:
Organizational and planning skills.
Leadership and accountability for the orders end to end.
Excellent communication and negotiation skills internally with Orange teams
(implementation, project management, supply chain, sourcing, field services,
carrier vendor management,....) and externally with customers and carriers
Time management skills & prioritization of actions
Proactivity and thinking out of the box of different ways of working to speed
up delivery and enhance the overall customer experience
French, Italian & German speakers are a big plus
French, Italian & German speakers are a big plus.
Customer Services & Operations
Regular
**Job Description ** **1\. JOB DETAILS:** **Position Title & Grade: ** Manager Local Content Delivery **Reports to:** Senior Director Local Content **Department & Function: ** Local Content Department **Job Code:** **Date Prepared/Revised:** 3 October 2021 **2\. OVERALL JOB PU…
Job Purpose: To lead the team of service implementation staff to manage the delivery of customers RFCs on time and right first time meeting all constrains ( resources, quality, cost, time,…) Key Tasks and Responsibilities: Manage and develop resources and team members to perform efficientl…
#### **Job Description** The main purpose of the delivery manager is creating delivery plans and leading delivery teams using the department delivery methodology (Scrum / Kanban) making best utilization of them for delivering software solutions and software services within committed budget and time…
**Job Number** 23129282 **Job Category** Rooms & Guest Services Operations **Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management …
Details Required Experience 10+ years Department Software Development and Testing Career LevelManager Position Location Cairo Skills Communication customer service Requirements and responsibilities # **Service Delivery Manager Responsibilities:** * Maintaining positive relationships with custome…
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lea…
## **Á llaslehetőseg adatai** Kepessegek Szoftverfejlesztesi projekttapasztalat Iparag IT szolgaltatasok Munkatapasztalat >5 ev Varos Budapest Állam/tartomany Budapest Iranyitoszam 1113 ## **Munkak or leirasa** A DSS Consulting Zrt. 1998-as alapitasatol kezdve uzleti intelligencia rendszerek, anali…
**Our Exciting Opportunity:** We are now looking for an Order & Delivery Management resource to execute, manage and deliver orders according to contractual requirements for all products and services. The job role covers responsibilities within order execution for new deliveries, return and distrib…
**Job Number** 23049676 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsibl…
### **Job Title** Indirect Service Delivery Manager ### **Job Description** Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorro…