Job Purpose: To provide the highest level of service in order to sell Emirates
airline tickets and services and to assist customers with managing their
travel plans. Assist Team Leader and support Customer Service & Sales Agents.
Work as part of a team to achieve individual, station and network Commercial
objectives.
Qualifications & Experience: Commercial/Sales.Other : 3+ Years : Educated to
at least GCSE or A Level standard or equivalent. Experience in a contact
centre or reservations office environment within the airline or travel
industry. Knowledge/skills: Knowledge of contact centre and airline/travel
industry procedures and methodology. Knowledge of standard Fares and
Ticketing, Skywards and relevant reservations systems. PC based skills to
operate Windows package including Microsoft Word/ Excel/ E-mail. Other
languages besides English: As some Contact Centres deal with multi - lingual
calls, fluency in a required language will be advantageous. Candidate should
have the right to work & live in Egypt
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Com…
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Com…
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Com…
Job Purpose: Description - Internal To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure…
Job Role / Function **Customer Service** Years of Experience **0 - 1** Career Level **Entry Level** Gender **Unspecified** Expiry date **06 Aug 2022** Job Description * Maintaining a positive, empathetic, and professional attitude toward customers at all times. * Responding promptly to customer…
Owns and manages the customer experience of Essential Services Customers. Has responsibility for the end to end customer experience in compliance with all company procedures. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large busines…
Job Purpose: To provide the highest level of service in order to sell Emirates products such as air tickets, cargo products and solutions with an aim to improve the customer experience and increase company revenue. Job Outline: - Ensure the highest standard of customer service is provided to Emirat…
Owns and manages the customer experience of Essential Services Customers. Has responsibility for the end to end customer experience in compliance with all company procedures. Typically handles a large number of customers or larger, more complex customers. Manages accounts with large busines…
Reference No OP-23-61 Job Title Agent - Customer Service. Cairo Category Others Educational Qualifications College diploma in any discipline Or Secondary School certificate. Higher qualification & experience in related field will be advantage & preferred. Skills/Knowledge Prof…
Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard o…