Cairo
PMS Specialist
Operations Department
Job purpose:
* Handle the system installation cycle (configuration, installation, testing, etc.).
* Train the customer's users on the application usage.
* Record of all cases on CRM accurately, resolve and close it within the SLA.
* Ensure the project progress as per the implementation plan.
* Monitor and review on the escalated tickets to the vendor till resolution.
* Conduct Test Lab if requested.
* Filling the internal documents cycle as per ACT Standards.
* Practice and be updated on the new technologies and prepare reference documents for them.
مطلوب شباب للعمل في شركة PMS مبيعات لخدمة خاصة لرجال الاعمال و اصحاب المشروعات الكبيرة و المتوسطة الخدمة عبارة مجموعه من الخصومات الخاصة ببعض الاماكن المميزة بمصر . . للتفاصيل اكثر الاتصـال / 01017905067 , متاح أيضـآ WhatsApp - من الساعه 11 صباحآ : 6 مساءآ الشروط :- -حســن المظهر -خبرة في …
* The candidate Must Be Graduated From Information Technology or Any related field. * Years of Experience: From 1-3 Years At Least * Able to multi-task in a fast-paced, high-stress environment and ensuring follow-through on every task & project. * Good analytical and problem-solving skills. …
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