Details
Required Experience 1 year
Department Customer Operations
Career LevelJunior
Position Location Cairo
Skills
Excellent English
Requirements and responsibilities
Do you want to work in an exciting, rewarding, and collaborative environment
where you are appreciated and valued?
Are you passionate about IT, software development, business solutions, BPO,
customer operations, etc.? Are Innovation, Talent, and Excellence part of your
DNA?
We are an international IT and Software Services* company that provides
exceptional experiences to customers around the world from our five offices in
Egypt, Canada, and Poland. Over 70 global partners rely daily on our 800+
employees for superior Software Development and BPO/ Customer
Operations services, as well as innovative Business Solutions.
We are growing - and fast. Join us, and let's grow together! Apply now.
Your responsibilities as a Travel Advisor: -
Our competitive advantage is the superior quality of our services and
solutions. Our satisfied customers fuel our phenomenal growth; in fact, 95%
of our customers return to us for more projects.
* Maintaining a positive, empathetic, and professional attitude toward customers at all times.
* Responding promptly to customer inquiries.
* Communicating with customers through various channels.
* Acknowledging and resolving customer complaints.
* Knowing our products inside and out so that you can answer questions.
* Processing orders, forms, applications, and requests.
* Keeping records of customer interactions, transactions, comments, and complaints.
* Communicating and coordinating with colleagues as necessary.
* Providing feedback on the efficiency of the customer service process.
* Ensure customer satisfaction and provide professional customer support
Skills and qualifications to succeed as a FlairsTech Travel Advisor: -
* Fluent English.
* GDS "Amadeus" experience of at least 6 months.
* Critical Thinking and problem-solving skills.
Join us and propel your career journey to new heights!*
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