Location : Egypt, Cairo
Job category : Operations
Language : English
Transcom Worldwide is one of the leading global customer experience companies,
supplying local and global clients in multiple markets. With our global
footprint and forward-leaning customer experience solutions, we serve our
clients via different channels like voice, chat, social media, etc.
An exciting opportunity with this dynamic and fast-growing business awaits the
right candidate in the role of Training & Quality Lead.
Join our Transcom Family as a TQL.
Job Description:
Coordinate the knowledge verification process, ensuring that the monthly product tests are executed, monitoring compliance with the process and guaranteeing its correct application.
What's in it for YOU!
Best salary in the market
Professional qualifications/Specific knowledge:
Previous experience in Offshore accounts.
Information technology:
Office package: Spreadsheets. Excel. High Level; Word processor. Word. Intermediate-High Level; Presentations. Power Point. Intermediate-High Level; Communication. Email: High Level.
Languages
English: B2/C1
What Life at Transcom is like!
Join the positive vibes, Join Transcom family!
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