Job Role / Function **Customer Service** Years of Experience **1 - 3** Career Level **Entry Level** Nationality **Egypt** Gender **Unspecified** Expiry date **13 Aug 2022** Job Description * Support customers through e-mailing and web chatting. * Create and promote an environment that fosters b…
### **_Job Information:_** * _Ensure the administrative management of products processed by our Front Officers (Interest rate swaps, Options, Futures, structured products, foreign exchange products, Money Market)_ * _Ensure the registration and control of transactions negotiated by traders.…
Company Description ** Archirodon** **, having earned its reputation as a reliable and respected international contractor for more than a half century in the Engineering, Procurement and Construction (EPC) market, continues to create value to its stakeholders by executing complex EPC projects wo…
**About this opportunity** We are now looking for a Back Office Manager, in this role, you will be responsible for leading different back-office teams and to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels. **…
**Our Exciting Opportunity** We are now looking for a Second Level Operations Specialist that will be responsible for the coordination, management, execution and reactive maintenance activities that require a higher level of support than offered by the 1st level Operations. This person shall ens…
**Responsibilities** * Handling all Consumer segments' complaints (High value, Mid High, Mid & Core) through all touch points. * Escalate individual or global complaints to related support teams (IT, Network, Marketing & external vendors) for resolution and root cause analysis. * Provide the …
Application Deadline: Location: Cairo, EG, 11511 Contract Type: Full-Time Working Hours: 40 Employment Type: Regular **Purpose of the Job** Contribute to a thriving CSSC Back Office team by providing timely and effective technical advice to incoming inquiries. Provide technically advanced support b…
**About this opportunity** BO IGW (Back Office International Gateway) engineer is part of MS (Managed Service) team who will manage and operate international gateway network through performing all 2nd level operations activities. ** What you will do** * Second Line MS engineer responsible for …
**About this opportunity** We are looking for someone who is responsible for operation & management of Customer IP-security network. **What you will do** * Responsible for operation & management of Customer IP-backbone network security. * Implementing actions and planned activities in Mainte…
**Role purpose:** * To professionally troubleshoot customer's enterprise services complaints (internet, VPN, ) implemented over different media (Leased Line,PreWimax, Microwave and 3G) and either solve customer complaint remotely or allocate field maintenance resource if needed. This should be …