Our Exciting Opportunity
We are now looking for a Second Level Operations Specialist that will be
responsible for the coordination, management, execution and reactive
maintenance activities that require a higher level of support than offered by
the 1st level Operations. This person shall ensure that the services provided
to customers are continuously available and performing to Service Level
Agreement (SLA) performance levels.
You will
*
Help with support activities
* Handle incident management
* Assist with Problem management
* Perform system administration
To be successful in the role you must have
*
Bachelor level, in engineering (IT, Telecom) or
* 3-5 years ' experience with Packet Core Operations
Additional Requirements
*
Knowledge of Managed Service telecom operations practice
* Knowledge sharing and collaboration skills
* Ericsson knowledge
* English skills
* Delivering results & meeting customer expectations
* Analyzing
* Working with people
* Creating & innovating
* Applying expertise & technology
What ´s in it for you?
Here at Ericsson, our culture is built on over a century of courageous
decisions. With us, you will no longer be dreaming of what the future holds -
you will be redefining it. You won't develop for the status quo, but will
build what replaces it. Joining us is a way to move your career in any
direction you want; with hundreds of career opportunities in locations all
over the world, in a place where co-creation and collaboration are embedded
into the walls. You will find yourself in a speak-up environment where empathy
and humanness serve as cornerstones for how we work, and where work-life
balance is a priority. Welcome to an inclusive, global company where your
opportunity to make an impact is endless.
What happens once you apply?
Read about the next steps here
For your interview preparation, here are a few "Tips & Tricks" from our
recruiters
For your prep and reference, here is our overall Brand video and some insights
about our innovations in 5G
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