Director of Food and Beverage

Director of Food and Beverage
A Director of Food and Beverage is responsible for managing operations of all
Food and Beverage outlets to deliver an excellent Guest and Member experience
while training staff and working within budgeted guidelines.
What will I be doing?
As a Director of Food and Beverage, you are responsible for managing
operations of all Food and Beverage outlets to deliver an excellent Guest and
Member experience. A Director of Food and Beverage will also be required to
manage, train, and develop team members and work within all budgeted
guidelines. Specifically, you will be responsible for performing the following
tasks to the highest standards:
* Manage all Food and Beverage Outlet operations
* Maintain exceptional levels of customer service
* Ensure compliance of brand standards
* Recruit, manage, train and develop the Food and Beverage team
* Manage guest queries in a timely and efficient manner
* Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
* Set departmental targets and objectives, work schedules, budgets, and policies and procedures
* Develop menus with other members of Food and Beverage team
* Accountable for monthly stock takes
* Incentivise team members to maximize sales and revenue
* Carry out annual and mid-year appraisals with Managers under your responsibility
* Evaluate guest satisfaction levels with a focus on continuous improvement
* Ensure communication meetings are conducted and post-meeting minutes generated
* Be environmentally aware
* Assist other departments wherever necessary and maintain good working relationships
* Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Director of Food and Beverage serving Hilton brands is always working on
behalf of our Guests and working with other Team Members. To successfully fill
this role, you should maintain the attitude, behaviours, skills, and values
that follow:
* Management and/or supervisory Food and Beverage experience
* Able to meet financial targets
* Ability to comply with all Food and Beverage brand standards
* Willingness to develop team members and self
* Flexibility to respond to a range of different work situations
* Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Degree in relevant area
* Passion for delivering exceptional levels of guest service
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!