Assistant Director of Food & Beverage

Four Seasons can offer what many hospitality professionals dream of - an
opportunity to build a life-long career with global potential and a real sense
of pride in work well done.
In line with our plans for future growth, we are committed to staff levels
that are in keeping with our extraordinary staff-to-guest ratios. We believe
that attitude counts as much as skill. As a result, Four Seasons hires
motivated people who we train to perform superbly, while we create an
environment where they can flourish.
Ultimately, our culture breeds success, and rewards it in many different ways.
Work on a team that is built on mutual respect, collaboration, excellent
service and a passion to exceed guest expectations by providing the most
memorable guest experience. From elegant surroundings of the finest quality,
to caring, highly personalized ‎24-hour service, Four Seasons embodies a true
home away from home for those who know and appreciate the best. The deeply
instilled Four Seasons culture personifies by its employees - people who share
a single focus and encourage to offer phenomenal service.
We seek the creative talents that are well-mannered, visionary, and passionate
and having a deep understanding of the hospitality concept.
Four Seasons Cairo at The First Residence is currently looking for Assistant
Director of Food & Beverage.
The Assistant Director of Food & Beverage is a senior manager who works
closely with the Director to ensure guests receive the highest level of food
and service.
Works closely with the Director of Food and Beverage to ensure guests receive
the highest level of food and service.
Demonstrates creative and innovative mindset
Assists in leading the property's food and beverage operation, including
Restaurants, Bars, Room Service, and Banquets, Catering and The Four Seasons
First Nile Boat.
Support the Food and Beverage Director in developing and Executing Food and
Beverage Strategy and Goals
Works with direct reports to develop and implement promotions, menu items and
presentations.
Develops a food and beverage operating strategy that is aligned with the brand
business strategy and leads its execution.
Leading Food and Beverage teams including Director of restaurants
Ensures that regular, on-going communication occurs in all areas of food and
beverage
Works with direct reports to review business in house and potential business
in surrounding area and troubleshoot potential challenges/conflicts.
Reviews staffing levels to ensure that guest service and operational needs are
met.
Provides feedback to employees based on observation of service behaviors.
Maximizing Food and Beverage Revenue
Ensures company policies are in place in food & beverage areas and followed by
all related employees.
Ensuring Exceptional Customer Service
Creates an atmosphere in all food and beverage areas that meets or exceeds
guest expectations.
Ensures property policies are administered fairly and consistently,
disciplinary procedures and documentation are completed according to Standard
and Local Operating Procedures.
Conducts annual performance appraisals with direct reports according to
Standard Operating Procedures.
Communicates and executes departmental and property emergency procedures.
Hires food & beverage leadership team members who demonstrate strong
functional expertise, creativity and entrepreneurial leadership to meet the
business needs of the operation.
Sets goals and expectations for direct reports using the performance review
process and holds staff accountable for successful performance.
Ensures employees receive on-going training to understand guest expectations.
CANDIDATE PROFILE
Qualifications:
We are looking for individuals who are strategic, have strong business acumen,
good communication and interpersonal skills and are able to evidence
professionalism and adaptability.
Degree in Food Service Management, Hotel and Restaurant Management,
Hospitality, Business Administration,
‎2 years In the same position or as Director of branded lifestyle standalone
restaurant
International experience in Middles East /Europe is a must
currently operating ‎119 hotels and resorts, and ‎44 residential properties in
major city centers and resort destinations in ‎47 countries, and with more than
‎50 projects under planning or development, Four Seasons consistently ranks
among the world's best hotels and most prestigious brands in reader polls,
traveler reviews and industry awards. Our greatest asset, and the key to our
success, is our people. We believe that each of us needs a sense of dignity,
pride and satisfaction in what we do
What to Expect from Your Work Experience...You will
* Be part of a cohesive team with a singular focus on creating the best possible guest experience.
* Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons.
* Have career growth opportunities both within Four Seasons Hotel Cairo at the First Residence and worldwide with our company.
* Excellent Training and Development opportunities.
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!