Operations Support

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

About this opportunity


We are now looking for a Managed Service Operation Support role. In this role,
you will support delivery performance in alignment with the business case and
managed service targets, Support to follow-up vacancies with LM, grant needed
approvals from Service heads and push it to Line managers, Perform regular
audits on TR (NNA, JS, Activity Type, …) to ensure accurate and complete time
reporting for all external resources, Handle administrative tasks related to
external work systems, SPOC with suppliers in case of missing timesheets,
acceptances, .. to do the correct verifications with resources & LMs


What you will do



  • Coordinate and adjust delivery mix of field resources, NOC resources and ASP services.

  • Perform regular audits on TR (NNA, JS, Activity Type, …) to ensure correct and complete time reporting for all ARP resources Lead all FM activities across different operators.

  • SPOC with suppliers in case of missing timesheets, acceptances.

  • Support to follow-up vacancies with LM, grant needed approvals from Service heads and push it to Line managers.

  • Run administrative tasks on work force management system related to work orders, extensions, Invoices, aand expenses.


You will bring



  • Education: (High Graduate of reputational university)

  • Min years of experience (‎10 Years' experience in similar role)

  • Domain experience: (Good experience in Microsoft Excel, Microsoft power point, Good with numbers, high analytical skills)

  • Delivering results and meeting expectations

  • Persuading and influencing with argumentation skills

  • Entrepreneurial and commercial thinking

  • Relating and networking

  • Financial skills


Why join Ericsson?


At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process
looks like.


Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Egypt (EG) || Egypt : Cairo : Cairo || Egypt : Cairo
: Smart Village
Req ID: ‎726936

ملخص الوظيفة

  • المُعلن : Ericsson
  • تاريخ الإعلان : 29/08/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : القاهرة
  • الراتب : -
  • الهاتف : -

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