About WeDeliver
WeDeliver is a B2B crowdsourced logistics platform focusing on providing
faster delivery intra cities with Same Day delivery and 2 hours delivery. We
aim to deliver Ecommerce parcels as fast as delivering pizza! So having stable
supply and well onboarded captains is a key component to achieve our goals and
maintain service quality.
WeDeliver raised the largest pre-seed $2.4 million round for its B2B
crowdsourced delivery platform in Saudi Arabia and the third-largest for a
start-up in the MENA region up-to-date.
About the job
The specific duties of an operations Manager include formulating strategy,
improving performance, procuring material and resources and securing
compliance. You should be ready to mentor your team members, find ways to
increase quality of customer service and implement best practices across all
levels. Ultimately, we 'll trust you to help us remain compliant, efficient
and profitable during the course of business.
What do we expect from you?
Lead, motivate, and support a large team within a time-sensitive and demanding
environment, including setup and implementation of career development plans
for all direct reports and problem resolution
Manage timely data collection to update operations metrics to achieve
productivity targets, reduce cost per unit, eliminate errors, and deliver
excellent customer service
Partner with cross-functional support teams in improving the proprietary tools
and systems
Work closely with legal and safety departments to make sure activities remain
compliant
Oversee materials and inventory management
Creating SOPs and make sure to build a strong and efficient communication
channel internally
Conduct budget reviews and report cost plans to upper management
Play a vital part in the company's financial management which includes all
account reconciliations and reporting to necessary parties
Great to have !
Bachelor 's degree in operations management, business administration, or
related field
5+ years' proven experience in an operations management position
Strong budget development and oversight skills
Excellent ability to delegate responsibilities while maintaining
organizational control of branch operations and customer service
Highly trained in conflict management and business negotiation processes
Knowledge of general business software and aptitude to learn new applications;
proficiency in Microsoft Office (Word, Excel, Outlook)
What to expect from us!
Fun, flexible working environment
Equity in the business and the chance to be a part of something big
Get the chance to learn and apply the highest standards in your field
Get the chance to learn and use the best tools and services available
worldwide
Competitive Salary
Employee Development Programs
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