B2B Operations Coordinator, MEA

About the role

HCV is one of the biggest, boldest bets at Uber. You will be joining a close-
knit team focused on a very complex problem and you will play a key role in
developing the global direction of HCV.
We are looking for a B2B Operation Specialist, HCV focused on supporting the
launch and scaling of partnerships for High Capacity Vehicles (HCV) globally.
This is a particularly exciting and rewarding role with huge opportunities but
also lots of challenges in light of complex product and market dynamics.

What you 'll do

• Optimize and revamp existing business processes to improve operational efficiencies, quality, service, and profitability


• Employ critical thinking and creative problem-solving skills to navigate relationships and partner conversations


• Develop effective working relationships with multiple key stakeholders from cross-functional teams such as Operations, Product Management, Sales etc.


• Create networks and routes for existing and new clients


• Ensure all schedules are ingested on a weekly basis for all clients using Uber internal tools


• Ensure all payments are made on time and reported accurately


• Launch new clients and provide the product team with first-hand insights from the existing clients to come up with new features

What you 'll need

• ‎3 years of experience in a strategy / operations / account management / sales operations or related role


• Startup/all-hands-on-deck approach.


• Data driven decision making mentality and sound business judgment through strong analytical thinking and experimentation


• Demonstrated willingness to learn new things beyond the scope of work


• Strong project management skills


• Ability to take initiative and prioritize in a constantly-changing work environment


• Excel and SQL knowledge and a passion for data needed


• Direct experience in a similar role is a plus

About Uber

At Uber, we reimagine the way the world moves for the better. The idea was
born on a snowy night in Paris in ‎2008, and ever since then, our DNA of
reimagination and reinvention carries on. We 've grown into a global platform
moving people and things in ever-expanding ways, taking on big problems to
help drivers, riders, delivery partners, and eaters make movement happen at
the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build
a future where everyone and everything can move independently. If you have the
curiosity, passion, and collaborative spirit, work with us, and let's move the
world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion, national
origin, disability, protected Veteran status, age, or any other characteristic
protected by law. We also consider qualified applicants regardless of criminal
histories, consistent with legal requirements. If you have a disability or
special need that requires accommodation, please let us know by completing
this form.
Offices continue to be central to collaboration and Uber's cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to
spend at the least half of their work time in their assigned office. For
certain roles, such as those based at green-light hubs, employees are expected
to be in-office for ‎100% of their time. Please speak with your recruiter to
better understand in-office expectations for this role.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All
qualified applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion, national
origin, disability, protected Veteran status, age, or any other characteristic
protected by law. We also consider qualified applicants regardless of criminal
histories, consistent with legal requirements. If you have a disability or
special need that requires accommodation, please let us know by completing
this form.

Offices continue to be central to collaboration and Uber's cultural identity.
Unless formally approved to work fully remotely, Uber expects employees to
spend at least half of their work time in their assigned office. For certain
roles, such as those based at green-light hubs, employees are expected to be
in-office for ‎100% of their time. Please speak with your recruiter to better
understand in-office expectations for this role.