IS Network Service Manager

؜ - ؜القاهرة ؜ -

تفاصيل الوظيفة

IS Network Service Manager


**Take your next career step at ABB with a global team that is


energizing the transformation of society and industry to achieve a more
productive, sustainable future. At ABB, we have the clear goal of driving
diversity and inclusion across all dimensions. Together, we are embarking on a
journey where each and every one of us, individually and collectively,
welcomes and celebrates individual differences**


You will be working as IS Network Service Manager and will be the part of
Electrification business area for Distribution Solutions division based in
Cairo, Egypt. In this role you will be reporting to Country IS Manager EL AE
& ME and will be responsible for applying strong IS infrastructure technology
knowledge and expertise to any infrastructure IS activity within all IS
process domains, especially within BUILD and RUN to support global business
needs and help solving difficult topics of IS capable to work independently.
This position reports to CIO UAE ME, Egypt N&C Africa (Electrification)


Your responsibilities



  • Identifying, proposing, advising and implementing existing IS infrastructure technology in the context of IS solutions or services, sharing knowledge and depending on seniority - guiding others on implementation and operation, using understanding of existing IS infrastructure technology and business requirements

  • Installing, managing, maintaining and optimizing IS solutions or services in regards of infrastructure knowledge, giving advice and supporting the installation of new IS solution or services in regards of the required infrastructure, or the changing of existing IS solutions or services

  • Delivering the appropriate IS solutions or service infrastructure according to agreed Service Level Agreements (SLAs), in time, in budget and at quality

  • Proactively supporting the installation, management, maintenance and optimization of internal and cross-functional processes related to IS solutions or services infrastructure requirements

  • Assigning tasks, executing all actions in IS processes according to agreed RACIS specification, consulting and giving advice to ensure others comply with ABB IS Enterprise Architecture

  • Providing leadership to temporary work teams, guiding and monitoring task completion, sharing expert knowledge and advising normally without carrying line responsibility

  • Living ABB core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business and following all applicable legal, customer and ABB health, safety and environment requirements all the time


Your background



  • Bachelor 's Degree in Electronic Engineering and Electrical Communication

  • Minimum ‎5-‎10 years of hands-on experience in IT infrastructure services on a large and complex scale

  • General understanding of WAN transport systems/services, telecommunications systems/service, LAN switch technology, routing protocols, is a plus, multi-vendor hardware like checkpoint firewalls, BIG IP F5 load balancers & proxy hardware, is a plus

  • ITIL, CCNA, CCNP, CCNA cyber ops, MCP and PMP certifications are plus

  • Fluency in English language is mandatory


Benefits



  • Retirement plan


More about us


ABB's Distribution Solutions Division provides utility, industrial and
commercial customers with safe, smart and sustainable technologies for the
distribution of electricity. With ABB AbilityTM enabled digital solutions at
its core, our extensive portfolio includes distribution automation products,
switching, limiting, measuring and sensing devices, switchgear, modular
substation packages, and related services. Work model: on site #LI-onsite

ملخص الوظيفة

وظائف أخرى مثل هذه الوظيفة

القاهرة
19/12/2022

Cairo, Egypt Posted 13 hours ago Expires in 2 months Ref:JB4596212 **New** #### **Job Details** Job Location Cairo, Egypt Job Role Information Technology Employment Status Full time Employment Type Employee Number of Vacancies 1 #### **Preferred Candidate** Career Level Management Years of Exper…

السعودية
31/10/2022

A global Saudi Fintech company is looking to appoint a Network Manager to be based in Riyadh, Saudi Arabia. **Candidate Qualifications:** * 10+ years working in a network domain * Background in Banking and/or Fintech industry * Troubleshooting knowledge of network issues - WIFI, LAN, WAN, Fi…

القاهرة
29/04/2022

#### **Job Description** * Monitor the progress of the service contracts and manage the day-to-day activities within the service contract to ensure successful delivery. * Ensure continuous and periodical communication between all stakeholders of the service contract to ensure that the delivery …

القاهرة
07/07/2022

#### **Job Description** * Ensuring the correct and proper delivery of customer support services to our customers * Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. * Take ownership of customers issues and follow problems …

القاهرة
10/04/2023

#### **Job Description** * Ensuring the correct and proper delivery of customer support services to our customers * Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. * Take ownership of customers issues and follow problems …

القاهرة
11/12/2022

#### **Job Description** * Ensuring the correct and proper delivery of customer support services to our customers * Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. * Take ownership of customers issues and follow problems …

القاهرة
02/06/2022

Master's degree in Operations, Engineering or Logistics (operational Black Belts welcome) · Experience working on continous improvement projects in a cross functional environment -Previous experience in a similar process development role, ideally in fast-paced industrial, logistics or production/ma…

القاهرة
31/05/2023

Operations/Exploitation, Sales CAIRO-CORNER STR 254 & 206(EGY) Egypt **Job Description** The scope of the role includes the following * Checks that all safety tools and instructions are totally implemented in sites * Check sales targets achievements * Supervises procedures implementation. …

القاهرة
29/04/2022

* Holds accountability for the Quality of solutions provided to Customer * Acts as the customers' primary point of contact and an escalation point * Has awareness of overall and service management profitability of their customers * Proactively identify existing Customer needs, and opportuniti…

القاهرة
20/05/2022

The Service Relationship Manager has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively resolve issues and propose innovative solutions. The Service Relationship Manager is the voice of the customer within Fortinet and is…

Language: English