Job Location
Cairo, Egypt
Company Industry
System Integrator
Company Type
Employer (Private Sector)
Job Role
Management
Job Division
EBS
PM
Career Level
Management
Years of Experience
Min: 8
Degree
Bachelor's degree
#### **Job Description** * Monitor the progress of the service contracts and manage the day-to-day activities within the service contract to ensure successful delivery. * Ensure continuous and periodical communication between all stakeholders of the service contract to ensure that the delivery …
#### **Job Description** * Ensuring the correct and proper delivery of customer support services to our customers * Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. * Take ownership of customers issues and follow problems …
#### **Job Description** * Ensuring the correct and proper delivery of customer support services to our customers * Ensuring that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer happiness. * Take ownership of customers issues and follow problems …
* Holds accountability for the Quality of solutions provided to Customer * Acts as the customers' primary point of contact and an escalation point * Has awareness of overall and service management profitability of their customers * Proactively identify existing Customer needs, and opportuniti…
The Service Relationship Manager has a solid technical understanding of how Fortinet products and services are utilized by the customer, and uses this to effectively resolve issues and propose innovative solutions. The Service Relationship Manager is the voice of the customer within Fortinet and is…
Details Required Experience 10+ years Department Software Development and Testing Career LevelManager Position Location Cairo Skills Communication customer service Requirements and responsibilities # **Service Delivery Manager Responsibilities:** * Maintaining positive relationships with custome…
## **About the role** * Holds accountability for the Quality of solutions provided to Customer * Acts as the customers' primary point of contact and an escalation point * Has awareness of overall and service management profitability of their customers * Proactively identify existing Custome…
**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lea…
Completely computer literate. Excellent communication skills, team orientation attitude and self- motivated.Ability to handle multiple tasks and actively working under stress.Customer services oriented. Tackle challenging goals and meet deadlines as required with a high level of accuracy and detail…
Position Snapshot: Engage with key partners to enable service expansion scoping and execution. Partner with Businesses and support in developing growth enabling services expansions providing competitive advantage and business value to the markets. Ensure business success metrics are established and…