HR Contact Center Representative

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To
code. To consult. To think along with clients and sell. To make markets. To
invent. To collaborate. Not just to do something better, but to attempt things
you've never thought possible. Are you ready to lead in this new era of
technology and solve some of the world's most challenging problems? If so,
lets talk.

Your Role and Responsibilities
Performs daily transactions linked to Client's tactical and strategic
requirements focused Human Resources processes/functions. Supprorts their
Client's strategy, priorities, and operations and broadly leverage this
knowledge to achieve appropriate business process support as well as develops
and implements process and operational improvements to meet Client and IBM
requirements. Handles daily Human Resources (HR) duties for the organization
to address tasks linked to recruitment, record maintenance, payroll
processing, first level of support, benefits, data maintenance, among other
areas.

Required Technical and Professional Expertise
‎0-‎1 years of Experience in the Call center field

Preferred Technical and Professional Expertise
NA

About Business Unit
IBM Consulting is IBM 's consulting and global professional services business,
with market leading capabilities in business and technology transformation.
With deep expertise in many industries, we offer strategy, experience,
technology, and operations services to many of the most innovative and
valuable companies in the world. Our people are focused on accelerating our
clients' businesses through the power of collaboration. We believe in the
power of technology responsibly used to help people, partners and the planet.

Your Life @ IBM
In a world where technology never stands still, we understand that, dedication
to our clients success, innovation that matters, and trust and personal
responsibility in all our relationships, lives in what we do as IBMers as we
strive to be the catalyst that makes the world work better.
Being an IBMer means you 'll be able to learn and develop yourself and your
career, you'll be encouraged to be courageous and experiment everyday, all
whilst having continuous trust and support in an environment where everyone
can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and
learning new information and skills to constantly transform themselves and our
company. They are trusted to provide on-going feedback to help other IBMers
grow, as well as collaborate with colleagues keeping in mind a team focused
approach to include different perspectives to drive exceptional outcomes for
our customers. The courage our IBMers have to make critical decisions everyday
is essential to IBM becoming the catalyst for progress, always embracing
challenges with resources they have to hand, a can-do attitude and always
striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?

About IBM
IBM 's greatest invention is the IBMer. We believe that through the
application of intelligence, reason and science, we can improve business,
society and the human condition, bringing the power of an open hybrid cloud
and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since ‎1911, we are not only one of the largest
corporate organizations in the world, we're also one of the biggest technology
and consulting employers, with many of the Fortune ‎50 companies relying on the
IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial
intelligence, quantum computing and blockchain. Now it's time for you to join
us on our journey to being a responsible technology innovator and a force for
good in the world.

Location Statement
IBM wants you to bring your whole self to work and for you this might mean the
ability to work flexibly. If you are interested in a flexible working pattern,
please talk to our recruitment team to find out if this is possible in the
current working environment.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal
opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, gender, gender identity or
expression, sexual orientation, national origin, genetics, pregnancy,
disability, age, veteran status, or other characteristics. IBM is also
committed to compliance with all fair employment practices regarding
citizenship and immigration status.