Customer Care Specialist

• Update the clients data base on regular basis and reporting the updates to the sales operations department


• Handle customer complaints and different requests in a timely and professional manner.


• Prearrange customer visits and units handing over.


• Handle customers' documentations like (reschedule and approval letters, cancellation requests, etc. …)


• Knowledge of customer service practices and standards


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  Prepare daily productivity report.

  
  


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  Bachelor Degree.

  
  


• ‎2-‎5 years of experience in customer service.


• Excellent communication skills in both English and Arabic


• Excellent data entry, typing skills, and ability to handle stressful situations appropriately.


• Good listening, verbal, and written communication skills.

Jobzella.com is the First Professional Network in the Middle East and a
network that is empowered by the first job aggregator in the Middle East as
well as the only free online-course aggregator worldwide. As the first
specialized marketplace and hub for courses and career advice for Arabic
speaking communities worldwide, Jobzella is truly the one stop shop for
professionals and companies in the Middle East. Being everything but a
traditional boring automated job board, Jobzella's main focus is to create an
easy to use interactive network of millions of professionals and companies
providing millions of jobs, courses, events and services to the widest range
of audiences in the Middle East region. With designing an open network free of
restraints, limitations, roadblocks or restrictions of any kind, Jobzella
prides itself on an all inclusive life changing user experience and on
creating a network of true professionals and real companies dedicated to
making the professional world more beneficial and more importantly, more
Human. Jobzella started with one main mission: To help each and every
professional build his/her career and aspire to a better life. Jobzella's
unique state of the art technologies offer a digital world enabling every user
to land endless career opportunities. Whether you are looking for an
outstanding and professional online presence, building a great professional
network, landing your dream job, boosting your skills by acquiring some
degrees and certificates, getting career advices and services, or simply
staying updated with all the best and latest career events, news, tips, and
information, then you are in the right place with Jobzella. As for businesses
and educational institutions, Jobzella is continuously offering a wide range
of products and services for all businesses, regardless of its size or
industry. Jobzella is designed mainly to satisfy each and every possible need
of recruiters, marketers, and sales professionals. Being the only specialized
marketplace for jobs, courses, and all HR/Career related services and also
being an open professional network has empowered Jobzella with endless
targeting tools which ensure the highest return-on-investment (ROI) in the
market. Jobzella's Timeline: - ‎23 July ‎2013: Jobzella.com Launches - ‎4
November ‎2013: Jobzella received its first angel investment round from KI
Angels - Egypt. - ‎15 September ‎2014: Series A round of investment and
acquisition of Jobzella's majority shares by Al Khaleej Training and Education
Group - Kingdom of Saudi Arabia. - ‎30 July ‎2015: Re-launching a totally new
and revamped Jobzella ‎2.0 website. Currently, Jobzella is part of Al Khaleej
Training and Education Group's companies. With over ‎5,000 employees, ‎80
locations all over the Middle East, more than ‎30 companies and foundations,
and ‎11 international franchises, Al Khaleej is the biggest training and
education network in the Middle East. Al Khaleej is one of the top ‎100
companies in The Kingdom of Saudi Arabia and has been named one of the top ‎500
companies in the Middle East region in ‎2014, according to Forbes Middle East.
Discover Jobzella Today and become a part of the Professional Networking
revolution.