Receptionist

Date: ‎08-Mar-‎2023
Company: Air Arabia PJSC (G9)
Location: Sharjah, AE
Country: AE
Job Purpose
To assist visitors and guests and promptly answer their queries by providing
clear information, guidance and directions needed; provides administrative
support and on-going general assistance in the office including document
collection, delivery, photocopying, handling mail, and filing ensuring
performance is as per company 's adopted policies and procedures.
Key Result Responsibilities
* Handles the main reception desk by answering telephone calls, directing visitors and guests and answering their inquiries whilst relaying clear messages and information as appropriate.
* Ensures the comfort of all visitors, guests and applicants waiting in the main reception area, provides them with refreshments and escorts them to the required office if needed.
* Collects and promptly delivers documents, stationery and messages within the office in a timely and efficient manner.
* Provides continuous support in maintaining safe and tidy reception area and workplace; operates office equipment in compliance with procedures.
* Assists the HR team and other departments, if needed, in compiling, photocopying, filing and safekeeping of documents in order to optimize workflow in the respective departments.
* Co-ordinates with courier/postal agents for collection and delivery of documents. Receives, sorts, and distributes incoming mail and courier packages to the different departments as required. Maintains a delivery log book for all postal/courier transactions.
* Provides general non-technical information in response to queries from public.
* Maintains a log of all outgoing calls (international connections).
* Assists all departments by operating fax machines, preparing outgoing couriers and post packages when instructed to do so.
* Maintains a visitor's register and/or enters appointments on an automated system if needed.
* Executes any other tasks as assigned by the Supervisor/Manager.
Qualifications (Academic, training, languages)
* High School or Diploma in any stream is acceptable.
* Demonstrates pleasant personality and positive attitude all times.
* Well-groomed and organized.
* Capable of operating office machines and computer when needed.
* Excellent communication skills.
* Basic computer skills.
Work Experience
* Experience is not a must for this role given the candidate demonstrates the required competencies.
* ‎1-‎2 years of office support experience in a similar role in any industry would be an advantage.
* Capable of comprehending and classifying documents needed for required tasks.
* Ability to understand assignments and plan tasks according to priorities and logical order.
* Demonstrates the ability to operate office machines and equipment independently.
* Cooperative team player; possesses good organizing and time management skills.
* Stays up-to-date with required information and/or changes within the company including names of departments and personnel and their offices locations.
* Multi-task oriented with high attention to details.
* Dependable, self-motivated, displays energy and enthusiasm.
* Ability to use a interpersonal relations to execute tasks and build trust in his/her performance.
* Demonstrates the ability to contribute and successfully deliver against set KPIs.