Guest Experience Agent

؜ - ؜السعودية ؜ -

تفاصيل الوظيفة

Job Number ‎23116084
Job Category Rooms & Guest Services Operations
Location Nujuma a Ritz-Carlton Reserve, Nujuma, Umluj, Saudi Arabia, Saudi
Arabia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management


POSITION SUMMARY


Our jobs aren't just about moving items from one place to another. Instead, we
want to build an experience that is memorable and unique - and each position
contributes to making that possible for our guests. At our hotels, Runners
work across departments to ensure that guests and associates have what they
need at the point in time when they need it. Whether delivering items directly
to guests in their room or providing support to housekeeping, engineering,
banquets, restaurants, the front office, or other areas that need assistance,
our Runners move about their space to get the job done. They are critical to
ensure smooth operations throughout the entire hotel.


No matter what position you are in, there are a few things that are critical
to success - ensuring a safe work place, following company policies and
procedures, maintaining confidentiality, upholding quality standards, and
ensuring your uniform, personal appearance, and communications are
professional. Runners will be on their feet and moving around (stand, sit, or
walk for an extended time; move through narrow, confined, or elevated spaces
as well as up and down stairs and/or service ramps), ensure they have what
they need to do their work (read and visually verify information in a variety
of formats, including small print; visually inspect tools, equipment, or
machines), and taking a hands-on approach to work (move, lift, carry, push,
pull, and place objects weighing less than or equal to ‎55 pounds without
assistance; reach overhead and below the knees, including bending, twisting,
pulling, and stooping). Doing all of these things well, and other reasonable
job duties as requested, is critical for Runners - to get it right for our
guests and our business each and every time.


Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.


At more than ‎100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.

ملخص الوظيفة

  • المُعلن : Marriott International, Inc
  • تاريخ الإعلان : 27/06/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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Language: English