Project Director - STCA

Make a difference every day

The Job Opportunity
We are currently looking to hire a Project Director to be based in Riyadh,
KSA.

Serco is committed to delivering world-class citizen services in line with
KSA’s Vision ‎2030.
Serco helps businesses and governments maximize ROI and extend the life of
their assets. We manage their assets and people and use our data and insights
to improve the experience of anyone who interacts with their products or
services.

Our Client is responsible for providing the community with development,
support, and protection in KSA.

In line with the wider group strategy, the Project Director role will be the
key catalyst in growing Serco’s reputation for O&M; excellence in existing and
new business sectors across the Kingdom.
The Project Director will be reporting into the Country Director or the
Sector’s Operations Director.
Functional reporting to the Director General of Client and/or the Client’s
Consultancy partner.

Key accountabilities Successful delivery of the contractual obligations,
including quality, time and budget-based deliverables and KPI’s. Establishing
and integrating the operational team between the Client and its A&FM; service
delivery partners. Ensuring the optimized input of consultancy resources and
the quality of their contribution to the O&M; best practice guidelines.
Building long-term relationships within the Client, A&FM; service delivery
partners. Supporting the growth of the Serco reputation for operational
excellence within KSA. Lead (co-ordinate, contribute and drive) the execution
of contract deliverables across the O&M; function reporting departments, which
includes:

Asset Management Prepare department operating procedure across organization
and processes. Develop a strategy to deploy the asset register, condition
assessment across Entity. Develop a criterion /methodology for Computer Aided
Facility Management (CAFM) system and/ or a Computerized Maintenance
Management System (CMMS) platform. Develop the processes that focus the
organization on consistent budgeting and life cycle sustainment, including:
Utilization of cost indices for "existing as-is" O&M; contracts, "regional"
O&M; contracts and "best in class" O&M; contracts. Preparation of a Life Cycle
Planning procedure that ensures long-term sustainment of assets. In support of
the life cycle planning, develop a Condition Assessment Process to perform
periodic assessments/surveys on the asset condition. Assist the Client’s
Planning / A&FM; Department with ‎5-year portfolio planning.

Facilities Management Prepare department operating procedure to include
organization, roles and responsibilities and processes used to deliver the
scope. Work closely with the Client’s consultancy / contracting partners in
developing strategy. Define and systemize the difference between Preventive
Maintenance (PM), Corrective Maintenance (CM). Develop a Work Control
procedure that details the prioritization, planning, scheduling and
coordination of maintenance. Develop standardized maintenance and assets plans
to ensure long-term sustainability of critical assets and systems associated
with the applicable sector. Develop Standardized Operating Procedures across
all aspects of O&M; including: Soft services and Hard Services. Post
Maintenance Testing (including routine acceptance criteria). System-
Engineering programme to manage critical systems over their life cycle.
Equipment/ Tool Control (including control, use, storage, scheduling and
safety), and Measuring and Test Equipment (M&TE;). Configuration Management
(including a change control process). Standardized Grounds and Landscaping
schedules and templates. Facility Management (FM), that address facility
safety, surveillances and inspections, seasonal planning and customer service.
Emergency Management, that address preparedness, drills and action plans for
emergencies. Space, Energy, and Cleaning Management. Review procedures and
processes developed in collaboration with the Client’s partner Consultant,
including: Health and safety. Environmental. Waste management. Quality
Assurance. Continuous improvement. Develop a process to ensure contract
standardization across the Entity O&M; contracts. This position may be
required to carry out other tasks from time to time as directed by the Serco
Middle East Leadership team.

What we are looking for in our candidates:
Specific requirements
‎10-‎20 years’ minimum experience of diverse and progressive management
experience.
‎5-‎10 years’ minimum delivery leadership experience.
Building and leading diverse teams.
Stakeholder Management experience.
Project and Portfolio Management.
Developing strategy and driving strategy execution.
Facility and asset management experience.
Continuous improvement experience

Qualifications
Bachelor’s Degree in engineering field.
Post-graduate Degree in management preferred.
Certification in Facilities Management preferred.
Certification in Asset Management preferred.
Certification in Program Management / Portfolio Management preferred.
Certification in Lean Six Sigma preferred.

Knowledge
Knowledge of international best practice in O&M;, preferably across multiple
sectors.
Identifying and implementing process improvements.
Financial acumen.
General business knowledge.
Analytical and problem resolution skills.
Interpersonal skills with the demonstrated ability to communicate effectively
with Associates at all levels within the organization.
Strong proficiency in Microsoft PowerPoint, Excel, Word and Visio.
Demonstrable subject matter expertise (and where appropriate accreditation)
across the following elements of O&M;:
Maintenance Planning/ Work Control.
Sustainability.
Operating Procedures Development.
Post Maintenance Testing.
Systems Engineering Programming.
Equipment and Tool Control (Measurement and Testing).
Configuration Management.
Grounds and Landscaping Management.
Facility Management.
Emergency Management.
Space Management.
Energy Management.
Janitorial / Cleaning Procedure Definition.
Procurement Process Optimization.
Bid Evaluation Criteria & Contracts.
Bill of Quantities (BOQs) Development and Management.
Asset Registration/ Information Management processes and systems.
CAFM/CMMS criteria, strategy and integration.
Cost Indices.
Life Cycle Planning.
Condition Assessments.

Working with Serco
At Serco, not only is the nature of the work we do important, everyone has
important role to play.
https://www.serco.com/me
We are a team of ‎50,000 people responsible for delivering essential public
services around the world in areas including defence, transport, justice,
immigration, healthcare and citizen services. We are innovators, committed to
redesigning and improving public services for the benefit of everyone.
Join Us

By joining Serco you will have unlimited access to our Global Employee
Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), and
SercoUnlimited (Disability). Serco Employee Networks, led by colleagues who
are passionate about diversity, inclusion and belonging.

We take pride in what we do
Serco is committed to Equal Employment Opportunities and is committed to
ensuring the safety of all of its employees through its Zero Harm initiative.
Please visit www.serco.com/careers for more information.