Project Director - STCA

Project Director – KSA – ‎12 months contract
Make a difference every day

We are currently looking to hire a Project Director whose role, in line with
the wider group strategy, will be the key catalyst in growing Serco’s
reputation for O&M; excellence in existing and new business sectors across the
Saudi Kingdom.
The Project Director will be reporting into the Country Director – KSA.
Functional reporting to the Director General of Client and/ or the Client’s
partner Consultancy.
They key purpose of this role is the development, planning and implementation
of project strategies across a multi-tiered project requires an in-depth
understanding of operational delivery as well as vision to convert a concept
of operations to a tangible outcome, in the effort to achieve this problems
and opportunities arise that span across the operating model, technology and
process changes and our ability to bring a range of skills and capabilities to
drive and deliver largescale programmes.
The role of the Project Director will be a challenging, complex, and highly
rewarding as you will be responsible for the delivery of a high-profile
project. The project will look to focus on the operational strategy, purpose,
and functional aspects by developing a bottom-up solution and informing the
implementation of an operating model.
The Client has a royal mandate to ensure effective O&M; across all government
sectors within KSA. The key purpose of the Technical O&M; Director is to lead
the delivery of the contract that will:
* Provide the Client with a ‘World-Class’ O&M; subject matter expertise resource, both in terms of a blue print for operational standards and procedures, and the team to support their implementation across KSA government entities.
* Establish the strong relationships within the Client, its partners and senior leadership in government stake holding entities that facilitate the required operational transformation; and leads to future contractual opportunities
Essential Technical and Professional Skills ‎15 years minimum experience of
diverse and progressive management consultancy experience ‎10 years minimum
delivery leadership experience ‎7 years minimum people management experience
Building and leading global teams Project and Portfolio Management Developing
strategy and driving strategy execution Facility management experience

Knowledge Knowledge of international best practice in O&M;, preferably across
multiple sectors. Identifying and implementing process improvements Financial
acumen General business knowledge Analytical and problem resolution skills
Interpersonal skills with the demonstrated ability to communicate effectively
with Associates at all levels within the organization Strong proficiency in
Microsoft PowerPoint, Excel, Word and Visio Demonstrable subject matter
expertise (and where appropriate accreditation) across the following elements
of O&M;: Maintenance Planning/ Work Control Sustainability Operating
Procedures Development Post Maintenance Testing Systems Engineering
Programming Equipment and Tool Control (Measurement and Testing) Configuration
Management Grounds and Landscaping Management Facility Management Emergency
Management Space Management Energy Management Janitorial / Cleaning Procedure
Definition Fleet Management Procedure Definition Procurement Process
Optimization Bid Evaluation Criteria & Contracts Bill of Quantities (BOQs)
Development and Management Asset Registration/ Information Management
processes and systems CAFM/CMMS criteria, strategy and integration Cost
Indices Life Cycle Planning Condition Assessments

Qualifications Bachelor’s Degree in a relevant field Post-graduate Degree
preferred

Key Accountabilities include: Successful delivery of the contractual
obligations, including quality, time and budget based deliverables and KPI’s.
Establishing and integrating the operational team between the Client and its
partner Consultancy. Ensuring the optimized input of offshore consultancy
resources and the quality of their contribution to the O &M; best practice
guidelines Building long-term relationships within the Client, its partners
and KSA government entities. Supporting the growth of the Serco reputation for
operational excellence within KSA. Identifying and collaborating on new
business opportunities within the KSA government sector. Lead (co-ordinate,
contribute and drive) the execution of contract deliverables across the O&M;
function reporting departments, whose responsibilities include:

Core Knowledge Department Prepare department operating procedure to include
organization, roles and responsibilities and processes used to deliver the
scope. Work closely with the Client’s partner consultancy in developing
strategy. Assist the Enablement department with implementation and
understanding of the standards across government Entities. Provide systems
engineering support for the development of the National O&M; Manual. Define
and systemize the difference between Preventive Maintenance (PM), Predictive
Maintenance (PdM), Planned Maintenance and Reactive Maintenance. Develop a
Work Control procedure that details the prioritization, planning, scheduling
and coordination of maintenance. Develop standardized maintenance plans to
ensure long-term sustainability of critical assets and systems associated with
the applicable sector. Develop standardized Operating procedures across all
aspects of O&M; including: Post Maintenance Testing (including routine
acceptance criteria). System-Engineering programmes to manage critical systems
over their life cycle. Equipment/ Tool Control (including control, use,
storage, scheduling and safety), and Measuring and Test Equipment (M&TE;)
Configuration Management (including a change control process). Standardized
Grounds and Landscaping schedules and templates. Facility Management (FM),
that address facility safety, surveillances and inspections, seasonal planning
and customer service. Emergency Management, that address preparedness, drills
and action plans for emergencies. Space, Energy, and Cleaning Management.
Fleet Management, that addresses utilization, maintenance and inspections, and
includes applicable templates and checklists. Procurement processes for goods
and services in support of O&M.; Review procedures and processes developed in
collaboration with the Client’s partner Consultant, including: Health and
safety Environmental Waste management Quality assurance Continuous improvement
Develop a process to ensure contract standardization across the Entity O&M;
contracts.

Asset Management
Prepare department operating procedure across organization and processes.
Establish the criteria and recommend procurement of a National Asset Register
(NAR). Develop a strategy to deploy the asset register across all entities.
Develop a criteria/methodology for Computer Aided Facility Management (CAFM)
system and/ or a Computerized Maintenance Management System (CMMS) platform.
Develop integration plans between NAR and Entities’ CAFM/CMMS platforms.

Life Cycle Planning Department Develop the processes that focus the
organization on consistent budgeting and life cycle sustainment, including:
Utilization of cost indices for "existing as-is" O&M; contracts, "regional"
O&M; contracts and "best in class" O&M; contacts. Preparation of a Life Cycle
Planning procedure that ensures long-term sustainment of assets. In support of
the life cycle planning, develop a Condition Assessment Process to perform
periodic assessments/surveys on the asset condition. Assist the Client’s
Infrastructure Planning Department with ‎5-year portfolio planning.

Enablement Department Build O&M; capability across government Entities via the
implementation of an O&M; Management Office (OMMO) for consistent utilization
of the National O&M; Manual Assist the operationalization of government Entity
OMMO’s by providing guidance and technical expertise.

This position may be required to carry out other tasks from time to time as
directed by the Serco Middle East Leadership team.

Additional/ special features of the role Ensure compliance with the Serco
Management System and all relevant business processes, procedures and work
instructions to deliver all work with appropriate quality and governance
standards Ensure security and integrity of all data provided including
reporting performance, finance and customer information; reference Serco non-
disclosure policy To exercise personal duty of care for their own health,
safety and welfare and for those affected by their acts or omissions;
reference SMS GSOP-HSE1-‎6 Serco organisational HSE responsibilities Ensure
compliance with all training requirements of Serco and ensure adherence to
these requirements at all times whilst in employment Report any accidents,
incidents, breaches or potential breaches to appropriate management or the
speak up process

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