Studio Associate

Leading the future in luxury electric and mobility
At Lucid, we set out to introduce the most captivating, luxury electric
vehicles that elevate the human experience and transcend the perceived
limitations of space, performance, and intelligence. Vehicles that are
intuitive, liberating, and designed for the future of mobility.
We plan to lead in this new era of luxury electric by returning to the
fundamentals of great design - where every decision we make is in service of
the individual and environment. Because when you are no longer bound by
convention, you are free to define your own experience.
Come work alongside some of the most accomplished minds in the industry.
Beyond providing competitive salaries, we're providing a community for
innovators who want to make an immediate and significant impact. If you are
driven to create a better, more sustainable future, then this is the right
place for you.

As a Studio Associate in a Lucid studio your primary responsibility will be to
deliver exceptional, personalized, customer interactions.
You are a motivated and engaging quick learner with a penchant for providing
memorable and enjoyable customer experiences.

To be successful in this role you should be an incredible communicator with
the ability to recognize subtle social cues. You will be eager to support the
studio team with ad hoc tasks where required and consistently act as a brand
promotor.

The Role

• Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid


• Welcome guests in an engaging, courteous and sincere manner


• Demonstrate excitement and create intrigue about Lucid products


• Effectively communicate the benefits of Lucid products and being a member of the Lucid community


• Gauge guests' requirements and interests to deliver a personalized and relevant interaction


• Be responsible for lead capture and progression of guests through initial part of the Lucid journey


• Manage and overcome customer challenges in a cordial and calm manner


• Ensure all studio assets are presentable and consistent with the Lucid brand image


• Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively and offer improvement suggestions


• Remain available for ad-hoc activities to improve studio operations and customer experiences


• Support local marketing initiatives and events to build brand awareness


• Maintain a continuing desire to learn and develop to progress your career with Lucid Motors

Requirements

• Completed, or working towards, Bachelor's degree or equivalent is preferred.


• Exceptional people skills including strong oral and written communication, empathy and active listening ability.


• Ability to deliver outstanding customer experiences in a fast paced and dynamic environment.


• Conscientious, responsible and reliable.


• Familiarity with CRM tools a plus.
  At Lucid, we don 't just welcome diversity - we celebrate it! Lucid Motors is
  proud to be an equal opportunity workplace. We are committed to equal
  employment opportunity regardless of race, color, national or ethnic origin,
  age, religion, disability, sexual orientation, gender, gender identity and
  expression, marital status, and any other characteristic protected under
  applicable State or Federal laws and regulations.
  
  Notice regarding COVID-‎19 protocols
  At Lucid, we prioritize the health and wellbeing of our employees, families,
  and friends above all else. In response to the novel Coronavirus all new Lucid
  employees, whose job will be based in the United States may or may not be
  required to provide original documentation confirming status as having
  received the prescribed inoculation (doses). Vaccination requirements are
  dependent upon location and position, please refer to the job description for
  more details.
  Individuals in positions requiring vaccinations may seek a medical and/or
  religious exemption from this requirement and may be granted such an
  accommodation after submitting a formal request to and the subsequent review
  and approval thereof by our dedicated Covid-‎19 Response team.
  To all recruitment agencies : Lucid Motors does not accept
  agency resumes. Please do not forward resumes to our careers alias or other
  Lucid Motors employees. Lucid Motors is not responsible for any fees related
  to unsolicited resumes.