Application Support Analyst

؜ مستوى متوسط (خبرة من 4 إلى 10 سنوات) ؜الرياض, منطقة الرياض ؜ دوام كامل

تفاصيل الوظيفة

Responsibilities:
• Work on Incident /WO/ Adhoc task for Application related issue, enhancement,
releases, create & follow up Bug to development team.
• Change deployment in Pre-Prod & Prod environment
• Attend Tab and Cab meeting and coordinate with the relevant team
• Provide technical support in resolving tickets focusing on P1 & P2
• Ticket Analysis and Support Doc (run book, SOP, Server details)
• Make sure to adhere the ITSM Process.
• Problem Management, Providing RCA for PI (Reactive & Proactive)

ملخص الوظيفة

  • المُعلن : -
  • تاريخ الإعلان : 03/12/2023
  • نوع العمل : دوام كامل
  • مستوى الخبرة : مستوى متوسط (خبرة من 4 إلى 10 سنوات)
  • المستوى التعليمي : درجة البكالوريوس
  • مكان العمل : الرياض, منطقة الرياض
  • الراتب : غير محدد
  • الهاتف : -

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Language: English