Director of Catering

At Four Seasons, we believe in recognizing a familiar face, welcoming a new
one and treating everyone we meet the way we would want to be treated
ourselves. Whether you work with us, stay with us, live with us or discover
with us, we believe our purpose is to create impressions that will stay with
you for a lifetime. It comes from our belief that life is richer when we truly
connect to the people and the world around us. Our company values are much
more than a program or a policy; they define who we are and inform the
decisions we make. The company's guiding principle is the Golden Rule, and as
such Four Seasons strives to have a long-lasting, positive influence on the
communities where we operate and on the people we employ and serve around the
world.
"The reason for our success is no secret. It comes down to one single
principle that transcends time and geography, religion, and culture. It's the
Golden Rule - the simple idea that if you treat people well, the way you would
like to be treated, they will do the same." - Isadore Sharp, Founder and
Chairman Four Seasons Hotels and Resorts.
Career Opportunity
The deeply instilled Four Seasons culture is personified by its employees,
people who share a single focus and are inspired to provide exceptional
service. Be part of a cohesive team with opportunities to build a successful
career with global potential.
About Four Seasons Hotel Riyadh:
Call one of Saudi Arabia's most prestigious addresses home. Share a leisurely
brunch with important guests and host memorable meetings in our cosmopolitan
oasis. Inside the soaring Kingdom Centre tower, you'll be met with exceptional
views and contemporary cuisine along with Arabic hospitality, elevated with
Four Seasons highly personalized service.
Director of Catering
Four Seasons Hotel Riyadh at Kingdom Centre is looking for Saudi
Nationals.
The Director of Catering oversees all aspects of the Catering & Conference
Services Department. This includes the selling, servicing and financial
management of the events taking place at the Four Seasons Hotel Riyadh, This
leadership role requires vision and financial planning skills as well as
excellent communication skills and people leadership. Financial acumen is
essential for success in planning for an executing upon an operating budget
for sale and servicing of event spaces.
Key Competencies
This list is not all -inclusive and should only be used as an overview of all
actual responsibility.
* Supervision and overall responsibility of the Catering function including maintaining and monitoring the accuracy and effectiveness of all written communication from Catering Managers and Catering Coordinators. These procedures include but are not limited to: Menu and Event Proposals, Contracts, Banquet Event Orders, Catering Resumes, Daily Events Report, and Delphi Input Standards.
* Actively prospect and solicit, develop, and maintain local corporate catering accounts through telephone, personal sales calls, trade shows, and on-site entertainment.
* Finalize the requirements of personally booked catering events while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
* Supervise the execution of banquet events. Review all function space with banquet manager and when necessary head house attendant. Ensure satisfaction of client at the outset of all events.
* Find solutions to the inevitable challenges and glitches that arise while groups are on property and keep Director of Catering and Conference Services and Planning Committee promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate.
* Maintain knowledge of hotel facilities, capacities and dimensions of meeting space and basic operational needs of all operating departments.
* Make timely and impromptu decisions, which balance client's needs with the financial, safety and staffing goals of the hotel.
* Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning CS Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Pre-Convention Meetings, Bi-Monthly Board of Operations, Menu Tastings and Planning Site Visits.
* Conduct performance evaluations and mentor for team members of the Catering & Conference Services Department. In addition, recommend the hiring, terminating, or disciplining of any Catering or Conference Services employee.
Qualifications & Experience
* Luxury Catering senior leadership experience required.
* Proven track record in prospecting for new business and savvy at closing the deal.
* Requires strong revenue and budget management skills.
* Must be able to make quick decisions and work in a hectic and diverse work environment.
* Must be able to build, develop and maintain a cohesive team.
* Strong ability to prioritize, organize, and manage competing priorities.
* Possess well-developed leadership and problem solving skills.
* Excellent reading, writing, and oral proficiency in the English language.
* Knowledge of revenue and client management systems strong preferred
We look forward to receiving your application!
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