Customer Project Manager

About this opportunity

We are now looking for a OCC Customer Project Manager, to lead assigned
customer projects securing those project goals are met, customer expectations
are fulfilled, and that the customer relation is handled in the best possible
way within the scope of the contract.

What you will do

• Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities


• Drive project execution: track project activities, monitor, and handle changes, conflicts, and critical issues


• Handle customer and partner engagement: manage customer relationships build confidence and trust, ensure project progress arrange meetings and customer events


• Handle project finance: ensure financial system monitoring


• Develop the business: participate in contract preparation and pre-sales meeting


• Develop the CPM discipline: simplify processes, methods, and tools with creative ideas

**

You will bring**
* Education: Bachelor's Degree in engineering or telecommunication
* Minimum years of experience: ‎2 to ‎5 years of Project Management experience
* Strong domain experience: OCC (OSS, Telecom Core & Cloud)
* Strong professional experience in project/program management (traditional waterfall model and agile methodologies), preferably with relevant certifications, with an extensive set of technical and business skills, with a long and proven practice of customer-facing and presentation engagements demonstrating consultative skills
* Proficient within the overall telecommunications industry and evolution trends
* Explicit customer-focused business attitude with a clear orientation to practical results, revealing accountability and independence in performing their work based on defined objectives
* Project manager certification (PMP) or ACP or Prince ‎2 equivalent certification!
* Experience/knowledge of Agile methodologies and certification as an ACP/Scrum Master is an added advantage
* Have personally assumed leading roles as lead program manager and lead services responsible for the creation of customer proposals and also as part of delivery projects of highly complex consulting and SI intensive solutions, preferably those involving Automated Network Operations OSS (Orchestration, Analytics, and Assurance, Network Management), Core and Cloud (PC, UDM, IMS, MSS, Cloud), related technologies, and have been personally involved in the financial and cost analysis, project and service structuring and delivery phases of such projects
* Familiar with the main implementation aspects and challenges of Automated Network Operations OSS (Orchestration, Analytics, and Assurance, Network Management), Core and Cloud (PC, UDM, Cloud, IMS, and MSS solutions). In PC, preferably when extending to the evolution to 5GC
* Proven leadership skills in leading multi-functional teams in either sales or delivery capacity
* Available to travel around the hub with an expectation to remain outside of the home country between ‎50% of the time

**

Additional Requirements**
* Financial Skill & Analysis Skills
* Business Understanding
* Consultative Selling Skills
* Customer and Market Insight
* Negotiation, Persuading & influencing Skills
* Project Management Skills
* Occupational Health & Safety (OHS)
* Leading & supervising
* Planning & organizing
* Proficiency in the English Language
* Project sales process
* Contract management
* 3rd pp suppliers management experience

**

Why join Ericsson?**
At Ericsson, you ´ll have an outstanding opportunity. The chance to use your
skills and imagination to push the boundaries of what´s possible. To build
never seen before solutions to some of the world's toughest problems. You´ll
be challenged, but you won't be alone. You´ll be joining a team of diverse
innovators, all driven to go beyond the status quo to craft what comes next.

What happens once you apply?

Click Here to find all you need to know about what our typical hiring process
looks like.

Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.

Encouraging a diverse and inclusive organization is core to our values at
Ericsson, that's why we nurture it in everything we do. We truly believe that
by collaborating with people with different experiences we drive innovation,
which is essential for our future growth. We encourage people from all
backgrounds to apply and realize their full potential as part of our Ericsson
team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer,
learn more.
Primary country and city: Saudi Arabia (SA) || Saudi Arabia : Riyadh : Riyadh
|| Saudi Arabia : Makkah : Jeddah
Req ID: ‎691657