Introduction
Buhler Group in Riyadh, Saudi Arabia is looking for a skilled engineer to join
our team as Customer Service Engineer. This position will be responsible to
provide services to the customers during installation of the machines and its
entire life cycle.
Tasks
* Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.
* Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.
* Perform technical assistance, training and other after sales services of the machines.
* Coordinate with internal and external customer technicians during startups or maintenance jobs.
* Build and maintain collaborative relationships with customers.
* Sharing of experience and feedback to other projects and functions.
* Report after sales opportunities at the customer site.
* Compliance with processes, procedures, and tools.
* Any other related tasks assigned.
Required qualifications
* Bachelor's degree in engineering or equivalent.
* Higher technical education with further training in Customer Service is an added advantage.
* Minimum 5 years of experience in the flour & animal feed milling, grain terminal industry.
* Fluent communication skill in English language; Knowledge of Arabic is an advantage.
* Willingness to travel.
Preferred qualifications
* Ability to deliver good customer service on resolving issues and completing the scope of service in a timely and professional manner.
* Problem-solving and decision-making skills.
* Good written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
* Proven ability to work in a matrix organization.
Benefits
* International & successful company with sustainable prospects for the future.
* Wide technically & modern environment with interesting challenges.
* Professional environment with an open communication culture.
* Exciting development and training opportunities.
* Great & dynamic work environment.
Buhler as an employer
We are working to create sustainable innovations for a better world. Our aim
is to transform the world's most pressing food and mobility challenges into
sustainable technologies, process solutions and business models. At Buhler,
you are empowered to show initiative and take responsibility. In our family-
owned company, personal success goes hand in hand with shared success. We
foster a diverse and inclusive workplace where integrity and courage are key
drivers of our success. We support your personal development because we want
you to make a difference. By joining Buhler, you will be helping us tackle
global challenges while at the same time meeting the needs of our customers.
B uhler is an equal opportunity employer and we value diversity and inclusion
at our company, therefore, it's important that you match us and we match you.
Regardless of your gender (m/f/d).
Introduction Buhler Group in Riyadh, Saudi Arabia is looking for a passionate engineer to join our Customer Service team as a Customer Service Engineer Trainee. This is a fixed two years on the job-training program to develop you to a fully trained Buhler Service Engineer with exciting and rewardin…
Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We…
Introduction Buhler Group in Riyadh, Saudi Arabia is looking for a passionate engineer to join our team as Customer Service Engineer for Pasta and Asian Noodles. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle. Tas…
Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We…
Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We…
Introduction Buhler Group in Cairo, Egypt is looking for a passionate engineer to join our Customer Service team as a Customer Service Engineer Trainee. This is a fixed two years on the job-training program to develop you to a fully trained Buhler Service Engineer with exciting and rewarding career…
Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft's products? Are you customer obsessed and have a growth mindset? If so, this is a great opportunity for you. In this role you will be working with customers and partners building, deplo…
About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other count…
About NCR NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other count…
Do you have a passion for Cloud Services? Do you love to solve problems and help improve the quality of Microsoft's products? Are you customer obsessed and have a growth mindset? If so, this is a great opportunity for you. In this role you will be working with customers and partners building, deplo…