Base Operations Agent - RUH

Role Purpose
Ensure inbound and outbound shipments are scanned and sorted to the correct
Area/Courier/destination following the company standards.
Accountabilities
* Shipment Processing : Ensure all inbound shipments get scanned with appropriate scan before sorted to courier. Ensure outbound shipments get bagged and containerized as per the bagging procedures before departing from the station.
* Shipment Management : Ensure all shipments are handled as per the network standard. All shipments incidents get recorded through proper checkpoint in the system and action taken for each.
* Trunker Management : Ensure on time departure of all outbound trunkers. Ensuring that all inbound trunkers manifest are been retrieved from the driver and security seals are checked. Ensure all outbound trunkers leaves with ready manifest and security seal on doors. Ensure NMIV update for all movement.
* Communication : Each shift need to action Emails and shift hand over must be in place. all unlablled shipments to be logged in FSC application prior to sign off each shift, all DPA shpmt should followed up with concern department incharge, all outbound shpmt not ready to uplift need to communicate effectively with relevant to have them uplift in network.
* Checkpoint Compliance : All inbound and outbound shipments must be placed marked area, shipments captured appropriate checkpoint with standard remarks.
* Planning Organizing : Establishing a course of action for self and others to accomplish goals. Establishing priorities, keeping track of progress and ensuring follow-up.
* Communication : Ability to communiate verbally and theritcally in most affective manner. Understand and convery message to others in clear and preceisly.
* Teamwork : Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole.
Competencies
* MAJOR CHALLENGES:
Meet the connection cut-off time of inbound and outbound material. Perform
accurate scanning to create proper visibility in the system.
* DEGREE OF SUPERVISION:
Base Operations Supervisor
YOUR TASKS:
* Ensure that the shipments are scanned and sorted to the correct Area/Courier/destination following the company standards.
* Ensure all shipments are handled as per the network standard. All shipments incidents get recorded through proper checkpoint in the system and action taken for each.
* All shipments must be placed marked area, shipments captured appropriate checkpoint with standard remarks.
* Ability to communicate verbally and theoretically in most effective manner. Understand and convey message to others in clear and precisely.
* Working effectively within a team or outside the formal line of authority to accomplish objectives. Demonstrating understanding of how own role fits within DHL as a whole.
PERSON SPECIFICATION
Education
High Secondary Education.
Experience
At least ‎2 years courier exposure or related experience in express company.
Technical Knowledge/Skills
* Good English (written and spoken).
* Good local and international geographical knowledge.
* Computer literacy preferrable.
* Scancner usage and its functions.