About WeDeliver
WeDeliver is a B2B crowdsourced logistics platform focusing on providing
faster
delivery intra cities with Same Day delivery and 2 hours delivery. We aim to
deliver
Ecommerce parcels as fast as delivering pizza! So having stable supply and
well
onboarded captains is a key component to achieve our goals and maintain
service
quality.
WeDeliver raised the largest pre-seed $2.4 million round for its B2B
crowdsourced
delivery platform in Saudi Arabia and the third-largest for a start-up in the
MENA
region up-to-date.
What do we expect from you?
Develop and implement Captains acquisition strategy for both offline and
online
channels
Support on strategy implementation and ongoing business performance
Develop captain's experience to maintain higher NPS and retention rates.
Understand the market context, collate requirements/feedback and launch
projects
accordingly
Enable effective and efficient execution by implementing best practices
identified
across markets
Project manage large cross functional initiatives related to strategic
priorities to
drive impact and improve Customer, Captain and In App Experience
Generate creative solutions, accounting for long-term benefits. Identify
adjacent
problem and/or opportunity areas
Execution and implementation of new policies, processes and features
Voice of Captain and Customer: Be the voice of Customer and Captain in all
conversations to ensure experience is at the center of all decision making.
Supervising all captain support channels to ensure our captains are receiving
world
class support
Lead and develop a team of high performers
Communicate and negotiate with suppliers and vendors to land more profitable
deals
Great to have !
5+ years of experience in professional environments specially working working
with
technology companies
Comfortable with continuous engagement with C-level and Senior Leadership
Strong analytical and communication skills (both verbal and written)
Comfortable with PowerPoint and Excel
Strong team-player, comfortable with cross-team collaboration - a real people
person
Fast learner - lots of things to comprehend in a very short time span
Previous experience working with product teams.
What to expect from us!
Fun, flexible working environment
Equity in the business and the chance to be a part of something big
Get the chance to learn and apply the highest standards in your field
Get the chance to learn and use the best tools and services available
worldwide
Competitive Salary
Employee Development Programs
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