An IT Coordinator will be responsible for the day-to-day support of IT systems
for business systems, office systems, computer networks, and telephony systems
throughout the hotel.
What will I be doing?
As an IT Coordinator, you will support the IT Department in its efforts to
ensure the quality and delivery of IT systems for both the hotel and its
Guests. These efforts will be fulfilled timely, within budget, and in
accordance with IT operating standards. Specifically, the IT Coordinator will
perform the following tasks to the highest standards:
* Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
* Record all issues that arise and advise the IT Manager of any issues that need further attention
* Recommend system improvements to the IT Manager
* Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements
What are we looking for?
IT Coordinators serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Previous IT experience, preferably in the hotel, leisure, and/or service sector
* Experience of all Microsoft systems
* Experience of hotel applications, such as Fidelio and Micros, preferred
* Excellent organizational and interpersonal skills
* Current technical skills and knowledge of technology
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its global brands. Our vision "to fill the earth with the
light and warmth of hospitality" unites us as a team to create remarkable
hospitality experiences around the world every day. And, our amazing Team
Members are at the heart of it all!
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